Food Outlet Manager at Great Wolf Lodge

Scottsdale, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

65000.0

Posted On

21 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Training, Resource Coordination, Inventory Maintenance, Conflict Resolution, Customer Service, Financial Reporting, Point Of Sale Systems, Sanitation Standards, Personnel Management, Performance Reviews

Industry

Hospitality

Description

Pay: $65000 per year - $65000 per year The Food Outlet Manager leads the daily operations of a food outlet and ensures areas are kept in a clean and orderly condition. The Manager is responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies. Essential Duties & Responsibilities Responsible for training and developing of staff for potential career advancement, providing feedback, and making personnel related decisions Ensures staff are scheduled effectively to maximize customer satisfaction and financial objectives are met Responsible for performance reviews, investigations, discipline, salary planning, and all other staff related functions Point of contact for customer escalations and ensuring issues are resolved consistent with Great Wolf policies Responsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer orders Ensures balance of registers and daily reporting of financials Maintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and/or calling for repair Basic Qualifications & Skills High School diploma or equivalent experience 1+ year supervisory experience in a food/restaurant setting Demonstrated ability to effectively resolve conflict Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed Desired Qualifications & Traits Thorough understanding of sanitation related skills and experience taking precautions to ensure clean food environment Excellent customer service skills Positive attitude Physical Requirements Ability to lift 30 lbs. Ability to stand/sit for long periods of time Ability to bend, stretch and twist Estimated Salary Range: $65000 per year - $65000 per year annual base salary An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

Responsibilities

Leads daily operations of a food outlet, ensuring cleanliness, staff training, and efficient workflow. Responsible for financial reporting, inventory management, and resolving customer escalations.