Food Retail Manager at Foodlink Inc

City of Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

76000.0

Posted On

14 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Management, Staffing, Scheduling, Training, Performance Coaching, Inventory Control, Merchandising, Pricing, Product Rotation, POS Operations, Cash Handling, Benefit Processing, Food Safety, Problem-Solving, Communication, Customer Service

Industry

Non-profit Organizations

Description

Description Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Department: Community Health Programs Reports to: Sr VP, Chief Impact Officer Status: Full-time, Exempt Job Level: (7) People Leadership Roles Updated: February 2026 SUMMARY Foodlink is seeking a Food Retail Manager to lead our Curbside Market, a mobile grocery program that brings affordable, high-quality food directly to communities. This role is ideal for an experienced food retail professional who knows how to run a store, lead a team, and balance strong operations with a mission-driven purpose. The Food Retail Manager oversees daily operations across multiple mobile market locations, ensuring excellent customer service, efficient staffing, strong inventory control, and smooth point-of-sale operations. This position blends hands-on retail management with community-centered values. KEY RESPONSIBILITIES: Manage daily operations for multiple mobile market locations Oversee staffing, scheduling, training, and performance coaching Manage inventory, purchasing, merchandising, pricing, and product rotation Ensure accurate POS operations, cash handling, and benefit processing (SNAP/EBT, WIC, incentives) Monitor sales performance and operational metrics to improve efficiency Maintain food safety, cleanliness, and customer service standards Ensure compliance with SNAP, WIC, Double Up Food Bucks, and related programs Support continuous improvement, new product pilots, and operational enhancement Requirements QUALIFICATIONS 3–5+ years of experience in food retail, grocery, mobile markets, co-ops, or similar environments Experience managing retail operations, inventory, and customer service Experience supervising and scheduling staff Proficiency with POS systems and basic sales reporting Knowledge of food safety and handling practices Strong organizational, problem-solving, and communication skills Commitment to respectful, inclusive customer service Preferred Grocery or small-format store management experience Experience with food purchasing and vendor coordination Familiarity with SNAP/EBT, WIC, or nutrition incentive programs Experience using sales or inventory data to inform decisions Multilingual skills relevant to the communities served We are actively seeing a diverse pool of candidates for this position and strongly encourage applications from candidates of color. Compensation & Benefits Salary range: $63,000–$76,000 annually, commensurate with experience Generous benefits package, including health, dental, and vision insurance, paid time off and holidays and retirement plan options Opportunity to grow with a mission-driven organization focused on equity and community impact Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. A detailed job description will be shared with candidates during the interview process Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions. Why Join Foodlink? Foodlink is a mission-driven organization committed to food access, dignity, and equity. This role offers the opportunity to apply your retail expertise in a meaningful way—supporting communities while building strong, sustainable operations. We are actively seeking a diverse pool of candidates for this position. Apply today to help lead a mobile market and make a real impact.

Responsibilities

The Food Retail Manager will oversee the daily operations for multiple mobile market locations, ensuring excellent customer service, efficient staffing, strong inventory control, and smooth point-of-sale transactions. This includes managing staffing, scheduling, training, performance coaching, and ensuring compliance with various food benefit programs.