Job Description Bartartine
Position Information
Position Title: Runner
Location: Dubai Hills
Attend to all customers’ needs (greeting, serving food and beverages), in order to ensure their satisfaction.
Dimensions
Number of Direct Reports: None
External Interfaces: Customers
Internal Interfaces: All departments

Key Accountabilities / Responsibilities

• Perform opening, changeover and closing duties (cleaning duties, filling salt and pepper condiments, etc.), in addition to running duties (polishing glasses and cutleries, etc.) and fill the required checklists.
• Ensure that service stations and tables in assigned section are cleaned, sanitized, and fully stocked at all times.
• Serve food and beverages to customers, and return dirty trays to the GU area for cleaning.
• Treat customers and colleagues in a warm and friendly manner.
• Attend to all guests’ needs (greeting, taking orders, refilling drinks, etc.) in an accurate and timely manner.
• Answer questions about food and beverages (ingredients, preparation, allergens, etc.).
• Upsell items upon customers’ needs or manager’s request to assist the company in achieving profitability.
• Observe customers constantly in order to promptly respond to any additional needs.
• Ensure that all service sequence steps are followed in line with company guidelines.
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Assist the host in greeting customers, seating them, handing them menus then thanking them and saying goodbye.
• Assist the counter in bar stocking and preparing beverage orders.
• Check up on restrooms cleanliness and trash bins during service, and coordinate with assigned cleaners.
• Maintain decent grooming and personal hygiene as stated in company guidelines.

QUALIFICATIONS & EXPERIENCE

• Minimum experience of 2 years in Food service
• Good English communication skills
  Job Type: Full-tim

• Perform opening, changeover and closing duties (cleaning duties, filling salt and pepper condiments, etc.), in addition to running duties (polishing glasses and cutleries, etc.) and fill the required checklists.
• Ensure that service stations and tables in assigned section are cleaned, sanitized, and fully stocked at all times.
• Serve food and beverages to customers, and return dirty trays to the GU area for cleaning.
• Treat customers and colleagues in a warm and friendly manner.
• Attend to all guests’ needs (greeting, taking orders, refilling drinks, etc.) in an accurate and timely manner.
• Answer questions about food and beverages (ingredients, preparation, allergens, etc.).
• Upsell items upon customers’ needs or manager’s request to assist the company in achieving profitability.
• Observe customers constantly in order to promptly respond to any additional needs.
• Ensure that all service sequence steps are followed in line with company guidelines.
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Assist the host in greeting customers, seating them, handing them menus then thanking them and saying goodbye.
• Assist the counter in bar stocking and preparing beverage orders.
• Check up on restrooms cleanliness and trash bins during service, and coordinate with assigned cleaners.
• Maintain decent grooming and personal hygiene as stated in company guidelines