RECRUITMENT FRAUD

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate.

JOB PURPOSE

Overview: Walls Ice Cream Factory is seeking a dedicated and experienced Quality Management Systems and Food Safety Manager to manage and enhance our quality control systems and ensure the safety and quality of our ice cream products. The ideal candidate will have a strong background in food safety, quality management, and regulatory compliance.
The role holder is responsible for the implementation of an externally certified Quality and Food Safety Management System (QMS) and for driving continuous quality improvement activity. This is a key management position within the QA Team bringing technical knowledge, tenacity, and a professional approach to ensure that quality standards are maintained, problems solved, and improvements implemented. A day-based role but with the flexibility and drive to support the factory as and when business needs require.
Team Lead for: Quality Specialist, Project & CI, Quality Culture, Quality Coordinator
KPIs: Food Safety Management Systems, Projects and Continues Improvement, Incidents investigation, Quality Culture, Quality Assurance and Analysis, CCPMU, D-Incidents

KEY RESPONSIBILITIES:

Develop and Implement Quality Assurance Policies: Create and enforce policies and procedures to ensure product quality and safety.
Conduct Testing and Inspections: Plan, conduct, and monitor testing and inspection of ice cream products to ensure they meet quality standards.
Document Quality Assurance Activities: Maintain records of internal audits, coordinate Internal audit program for the QMS, and other quality assurance activities.
Investigate Non-Conformance Issues: Address customer complaints and non-conformance issues and develop corrective and preventive actions.
Analyse Quality Data: Collect and analyse statistical quality data to identify areas for improvement.
Deliver Training Programs: Develop and deliver ongoing training programs to educate staff about relevant aspects of the QMS. Identify training needs and organize training sessions to ensure staff are knowledgeable about quality standards and procedures.
Compliance and Audits: Ensure ongoing compliance with industry regulations and standards, and coordinate on-site audits conducted by external providers.
Risk Management: Manage risk assessments within the department and implement appropriate corrective actions.
Manage Documented QMS System: In detail manage the document management systems related to quality and food safety.
Lead External Audits: Lead external audits and visits by Regulatory Authorities.
Continuous Improvement: Look for ways to reduce waste and increase efficiency in the organization.
Report to SU Quality Manager: Provide regular updates and reports to the SU Quality Manager.
HACCP Team Membership: Participate in the Food Safety Team responsible for setting up HACCP teams to develop, implement, and update HACCP plans.
Define Controls and Inspections: Establish controls, inspections, sampling plans, and traceability requirements to manage risks from food allergens, microbiological, physical, and chemical contamination.
Reduce Quality Defects: Apply UMS/Quality Matrix tools to reduce quality defects and losses.
Review Operational KPIs: Analyse operational KPIs, loss trees, and data to identify trends, create reports, and maintain performance within the required range. Investigate Non-Conformances: Investigate internal quality non-conformances and support the implementation of corrective actions.
Manage Quality Incidents: Support the management of quality incidents and the implementation of corrective actions.
Support New Product Implementation: Assess process capability and define standards to support the implementation of new products.
Expert Point of Contact: Serve as an expert point of contact for Manufacturing on quality and food safety matters.
Deputize for SU QA Manager: Act as a deputy for the SU QA Manager and other Managers within the team.
Represent Site on Working Groups: Represent the site on European/Global working groups concerning food safety and other matters.

SCOPE OF ROLE

This role will be local but with responsibility on occasions to represent the SU at European/Global forums or other external meetings.