JOIN OUR TEAM AS A FOOD SERVICE HOST AT UPMC NORTHWEST!

Are you someone who thrives in a team environment, enjoys multi-tasking, and finds fulfillment in making a difference in people’s lives? UPMC Northwest is looking for a compassionate and service-minded individual to join our Food Service department as a full-time Food Service Host on second shift (11:00 AM – 7:00 PM), including rotating weekends and holidays.
As a Food Service Host, you’ll have the unique opportunity to brighten a patient’s day—every day. Your role goes beyond just serving meals; you’ll be part of a collaborative team that works closely with multiple departments, ensuring patients receive not only nutritious and appealing meals but also kindness, empathy, and a positive experience during their hospital stay.
At UPMC, we believe in rewarding our employees for the great work they do. That’s why we offer a comprehensive Total Rewards Benefits package, along with real opportunities for career growth and development.
If you’re ready to bring your energy, compassion, and customer service skills to a meaningful role in health care, we invite you to apply and become a valued part of the UPMC Northwest family. Let’s make every day better—together.

• Adhere to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adhere to department procedures regarding the operation of all food service equipment.
• Communicate customer complaints and concerns effectively with other health care team members.
• Perform sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serve patient meal trays using the designated department script to include proper patient identification.
• Distribute and collect menus from patients according to departmental procedures.
• Display customer service skills when responding to meal service requests, resulting in a satisfied customer.
• Serve meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.