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Food Service Liaison (casual) at UPMC
Cranberry Township, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Organizational Skills, Eagerness To Learn, Compassionate Approach, Team Collaboration, Customer Service, Communication, Problem Solving, Menu Planning, Record Keeping

Industry

Hospitals and Health Care

Description
Food Service Liaison Status: casual Shifts: typically, 11am - 7:30pm Process patient diet orders, coordinate with nursing, and ensure meals are accurate and timely. We’re looking for someone with strong organizational skills, eagerness to learn, and a caring, compassionate approach. Must thrive in a team setting—our department collaborates with many areas of the hospital to make every day better for our patients through outstanding customer service. Responsibilities: Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion. Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution. Processes all nutrition care orders according to established procedures in an accurate and timely fashion. Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion. Prepares tray tickets for food assembly according to workflow procedures in the operation. Assists patients with menu planning in accordance with diet order in a helpful, friendly manner. Maintains record-keeping and prepares reports as assigned. Work permit required if under 18 years old. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Food Service Liaison processes patient diet orders and coordinates with nursing to ensure meals are accurate and timely. They communicate patient concerns to supervisors and assist patients with menu planning.