Food Service Team Lead at Coffee Cup Fuel Stops

Hot Springs, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

19.5

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team leadership, Restaurant operations, Food quality control, Customer service, Staff training, Cash control, Inventory management, Scheduling, Safety and sanitation, Conflict resolution, Sales promotion, Performance management, Recruiting, Operational efficiency, Communication

Industry

Retail

Description

JOIN OUR TEAM AT COFFEE CUP TRAVEL PLAZAS TA EXPRESS! At Coffee Cup Travel Plazas, our team is our most important guest! This isn’t just a job—it’s an opportunity to grow, have fun, and be part of a team that values hard work, community, teamwork, efficiency, and autonomy. We create a positive, focused workplace where both our team and guests thrive! Why Join Us? We offer a variety of benefits designed to support you, whether you're just starting out or building a long-term career. All team members enjoy: * Weekly pay * 401(k) with company match * Paid Time Off * Premium pay for overnight shifts * Opportunities for wage increases (after certifications & annual merit review) * Scholarship opportunities for recent grads and children of team members (select locations) * Employee Assistance Program (EAP) * Coffee Cup Wellness Program * Team recognition rewards * Free birthday meal * 50% shift meal discount * Referral bonuses * Years of Service gifts & bonuses * Free coffee & fountain drinks while on shift * Corporate Coaching for personal & professional growth Extra Perks for Full-Time Team Members: * Company-sponsored health plan * Health Savings Account (HSA) * Vision, Dental, & Life Insurance * Flexible Spending Accounts (medical & childcare) * Short-Term Disability coverage Be part of a team that values you. Apply today and start your journey with Coffee Cup Travel Plazas TA Express! Earn $16.50-$19.50 to start. Experience pay available Job Description The Team Lead contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The Team Lead is a key part of the restaurant management team focused on maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation and will take direction from the supervisor on requirements to deliver those expectations. Reporting Relationship: The Team Lead reports to the Assistant Manager Food. Essential Functions: * Ensure a High-Quality Operation * Maintain Controls * Manage Team Members * Advocate a Team Environment * Manage Personal Development * Ensure a High-Quality Operation * Provides Team Members, Managers, and Guests with a positive experience and atmosphere. * Ensures prompt, friendly service * Ensures the production of high-quality food on a consistent basis. * Directs overall activities and performance of team members on a shift-by-shift basis. * Responsible for assisting with the development of sales and marketing strategies and for implementing advertising and promoting campaigns. * Responsible to support and execute brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives. * Manages efforts to ensure a positive guest and team experience. * Ensures quality and timely delivery of food and beverages orders through various ordering channels which may include, in-restaurant dining, to-go, online ordering, curbside, and delivery. * Maintains and inspects dining room, food receiving, food holding, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times. Corrects unsafe practices or conditions. * Completes daily paperwork and projects on a timely basis. * Complies with cash control policies and procedures. Ensures all managers, supervisors, and team members comply with cash control policy and procedures. * Drives positive results for labor through proactive scheduling and reacting to business trends. * Controls operating costs by instituting awareness through the restaurant * Lead Team Members * Ensures quality recruiting and training of new team members. * May participate in hiring, training, motivation, and evaluation of team members as directed by supervisor. * Creates positive relationships with team members and managers by treating all members with respect. * Minimizes turnover by working with the management team to respond to and assist in resolving team member issues. * Ensures adherence to brand standards, company policies and procedures during shifts where they are the supervisor. * Supports and practices an open door policy. * Understand and carry out oral and written directions. * Maintain cooperative working relationships. * Demonstrate sensitivity to, and respect for, a diverse population. The duties of this position may change from time to time. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Responsibilities

The Team Lead is responsible for directing restaurant operations to ensure high food quality, excellent guest service, and maximum profitability. They manage team members, oversee daily paperwork, and maintain strict adherence to safety and sanitation standards.