Food Service Team Member at Skagit Valley Food Coop

Mount Vernon, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

24.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sense Of Urgency, Stocking, Cleaning, Food Presentation, Food Allergies, Portion Control, Health Department Standards, Weighing Food, Made-To-Order Food Preparation, Cashiering, Teamwork, Communication, Problem Solving, Food Handler Card, Membership Promotion

Industry

Food and Beverage Services

Description

Description Responsible for providing customers with an easy, efficient, and accurate dining experience. Ensures a positive experience for customers by maintaining a clean, welcoming environment with beautifully presented food and beverages. Provides the highest level of customer service. Wage Range: $19.00-$24.00 per hour Full-time, variable hours, evening and weekend availability required Requirements Provides excellent customer service; Keeps alert to customer needs and practices a ‘sense of urgency’ to assist customers quickly and efficiently Ensures that the deli case, coffee bar, and salad bar are clean, stocked, rotated, garnished, and appealing to customers during entirety of shift Ensures tables and service areas in deli and mezzanine are bused, cleaned, and stocked Keeps dishes, glasses, cutlery well stocked. Sends dirty dishes, glasses, cutlery to BOH Keeps Leads and/or BOH apprised of status of case items and hot food items during high volume hours Understands food allergies and is able to assist customers in selecting appropriate food Understands and adheres to portion control policies such as ice cream scoops, sandwich portions, smoothie portions, etc. Rotates, displays, and handles food following Health Department standards and Co-op policy Plates and weighs food, using scales accurately Makes made-to-order food according to established procedures (sandwiches, juices, smoothies, espresso, etc) Delivers food to customers in deli and mezzanine areas Works cooperatively and communicates effectively with Front and Back of House (BOH) staff Knows the membership system and is able to accurately answer customer questions Actively promotes the SVFC Membership Program to all customers Communicates concerns and ideas to manager Other duties as assigned Qualifications and Skills Previous customer service experience desired; background in cashiering or retail grocery/deli industry preferred Knowledge of organic/natural products helpful Cooking/farming experience helpful Proven ability to provide excellent, professional customer service by projecting a friendly, outgoing presence and maintaining a respectful demeanor at all times Ability to handle multiple demands, remain calm, think quickly, prioritize effectively, and problem solve within established guidelines Ability to work well with others in a cooperative environment where teamwork, compassion and constant communication are essential Ability to meet expectations of regular, predictable attendance Ability to work a flexible schedule including mornings, evenings, and weekends Ability to maintain current food handler card Must be at least 18 years of age High school diploma or equivalent Essential Physical Requirements Prolonged standing and walking Frequent reaching, bending, twisting, and rotating Regular fine motors skills work and gripping with hands Ability to lift 20 to 40 pounds occasionally Exposure to FDA approved cleaning chemicals. Exposure to temperatures such as walk in coolers and freezers Must be 18 years of age Benefits—Depending on Hours Worked 25% Employee Discount Lunch Discount Health Insurance (Medical, Dental, Vision, Rx) Long Term Disability Life Insurance 401(k) Paid Time Off IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The Co-op reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or a work environment change. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Responsibilities

The primary responsibility is ensuring customers have an easy, efficient, and accurate dining experience by maintaining a clean, welcoming environment with beautifully presented food and beverages. This includes providing the highest level of customer service and actively managing food displays, preparation, and service areas.