ABOUT US

Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.
At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.
We welcome all applicants! For more information about diversity, equity, and inclusion at Niagara Region, Diversity, Equity and Inclusion - Niagara Region, Ontario or email related questions to diversity@niagararegion.ca. To send input on reducing barriers in the current hiring process, please email myhr@niagararegion.ca
For the Region’s full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

DON’T HAVE EVERY QUALIFICATION?

You may be hesitant to apply if you do not have every qualification listed in the posting. While specific qualifications are important for certain roles, we invite individuals from diverse backgrounds and varying levels of experience and education to apply. Our recruiters will evaluate your suitability for the role.
Please note that for unionized roles, we must follow collective agreement requirements. However, we encourage all interested candidates to submit their applications. We believe success in a role can extend beyond meeting every single requirement.

JOB SUMMARY

Provides resident-focused food service in the Long Term Care Home, including: preparation of resident meals and snacks; distribution and service of resident meals; receiving, storing and managing the inventory of resident food and food service supplies; daily cleaning and sanitizing of dishes, utensils and equipment used for resident meal preparation, delivery and service; operation of equipment; as well as other related duties as required for compliance and the efficient operation of the home. Works according to all applicable standards, acts and governing bodies.

EDUCATION

• Completion of Grade 12 or equivalent, plus
• Successful completion of one of the following as per legislation/Act:
• Food Service Worker certificate program
• Assistant Cook, Cook, or Institutional Cook certification program
• Food & Nutrition Management diploma or degree
• Active membership of the Canadian Society of Nutrition Management
• Registered Dietitian; or,
• an equivalent combination of education and/or experience as permitted by the applicable legislation/Act
• A current Safe Food Handling Certificate as required by legislation/Act

KNOWLEDGE/EXPERIENCE

• Up to 1 month of current related experience, preferably in a long term care geriatric setting
• Knowledge of kitchen operating procedures, food storage and safekeeping
• Knowledge of relevant policies, procedures, legislation, regulations, guidelines and best practices applicable to the long-term care sector
• Knowledge of resident/client safety issues and demonstrated capacity to apply resident/client safety practices

SKILLS

• Ability to work co-operatively with staff and residents
• Ability to read menus
• Must possess the ability to read, write, and communicate in English
• Ability to follow oral and written instructions
• High standards of cleanliness and organization
• Strong attention to detail
• Time management skills in order to meet demanding schedules
• Competent working with digital/electronic technology; including electronic tablets, computers/laptops, food service-related software (i.e.Tray Card), and Microsoft Office products i.e. Outlook, Excel, web browsers, etc.
• Must be able to exercise judgement and initiative
• Ability and willingness to learn

• Responsible for all general kitchen work - food preparation, serving, transporting food and dish carts, table and tray set-up and stripping, dishwashing, operation of dish machine, etc. for both regular food service as well as special events. Perform related duties as required.
• May be required to bake, prepare desserts, or special diets.
• Assembles nourishment and supply requirements.
• Completes cleaning schedule, (e.g. floors, counters, walls, surfaces, ovens, equipment, etc), and other cleaning daily (or as required).
• Operates commercial food services equipment as required to perform the duties as a Food Service Worker.
• Required to record fridge, freezer and food temperatures before serving and/or as required.
• Required to rotate food within the refrigerator and wherever applicable on a regular basis.
• May be required to call in food and produce orders.
• Responsible for reporting resident intake and dietary information to the appropriate staff for the purposes of documenting in resident charts/files and providing meals in line with resident dietary care plans.
• Required to use digital/electronic technology to access resident dietary information such as meal distribution reports, assistive devices, diet restrictions and allergies, etc.
• In emergency situations, assists with the activation of emergency plans and carries out duties assigned associated with the response plans.
• Follow established safe working practices/protocols (e.g. WHMIS, infection control protocols, PPE etc.) and participate in training as required.
• Assist, comply with and participate in Quality Assurance programs/initiatives as required, including accreditation programs, required training, and regulatory inspections.
• Participates in mandatory training as required by the Ministry of Long Term Care, Seniors Services and the Niagara Region.
• Carry out duties with appropriate attention for resident safety and in a manner consistent with applicable policies and procedures.