Job Summary
We are seeking a highly motivated and detail-oriented Operations Manager to manage the day-to-day operations of our innovative digital food hall. The ideal candidate will be a proactive problem-solver with excellent interpersonal skills, capable of ensuring a seamless and efficient experience for both customers and restaurant partners.

Key Responsibilities

• Customer Assistance: Provide support to customers using self-ordering kiosks, ensuring a smooth and user-friendly ordering process.
• Restaurant Partner Management:
• Serve as the primary point of contact for restaurant partners, addressing their operational needs and concerns.
• Facilitate effective communication and collaboration between restaurant partners and food hall management.
• Ensure compliance with food safety and operational standards.
• Building Management: Oversee the general maintenance and cleanliness of the food hall premises, including seating areas, common spaces, and back-of-house areas.
• Cleaning & Sanitation: Implement and maintain high standards of cleanliness and hygiene throughout the food hall, adhering to all health and safety regulations.
• Delivery Driver Management:
• Coordinate with third-party delivery platforms and manage the flow of delivery drivers.
• Ensure efficient pick-up processes and timely order dispatch.
• Menu Management:
• Work with restaurant partners to ensure accurate and up-to-date menu information on all digital platforms and kiosks.
• Assist with menu updates, promotions, and special offerings.

Qualifications

• Fluent English.
• Proven experience in operations management, preferably within the food and beverage or hospitality industry.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in using digital platforms and technology.
• Flexibility to work various shifts, including evenings and weekends, as needed.

Days of week and shifts are somewhat flexible and would include 2 to 3 shifts from 11am-2pm or 6pm-10pm on weekdays and 11am-3pm weekends.
Total hours per week would be under 10 hours.
Job Type: Part-time
Pay: €14.45 per hour

Work authorisation:

• Ireland (required)

Work Location: In perso

• Customer Assistance: Provide support to customers using self-ordering kiosks, ensuring a smooth and user-friendly ordering process.
• Restaurant Partner Management:
• Serve as the primary point of contact for restaurant partners, addressing their operational needs and concerns.
• Facilitate effective communication and collaboration between restaurant partners and food hall management.
• Ensure compliance with food safety and operational standards.
• Building Management: Oversee the general maintenance and cleanliness of the food hall premises, including seating areas, common spaces, and back-of-house areas.
• Cleaning & Sanitation: Implement and maintain high standards of cleanliness and hygiene throughout the food hall, adhering to all health and safety regulations.
• Delivery Driver Management:
• Coordinate with third-party delivery platforms and manage the flow of delivery drivers.
• Ensure efficient pick-up processes and timely order dispatch.
• Menu Management:
• Work with restaurant partners to ensure accurate and up-to-date menu information on all digital platforms and kiosks.
• Assist with menu updates, promotions, and special offerings