FOOD SERVICE WORKER II, RETAIL FOOD SERVICES, C&W

Retail Food In-House
Vancouver, BC
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Food Service Worker II performs various duties that include the exchange of cash and/or meal tickets for items purchased, food preparation, cooking and assembly, customer service and/or checking for customer orders for accuracy. The role assists customers who need help or have concerns, escalating as required to Food Services Supervisor and/or Manager.

WHAT WE DO

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

• Processes and prepares food and beverage orders, utilizing a cash register machine and checks accuracy of customer orders. Responsible for dishwashing, food preparation and assembly, restocking, service and clean-up of food and beverages in the retail service unit.
• Handle cash transactions, count cash and prepare cashiers report as assigned.
• Front line preparation and service of food and beverages to customers. Prepare and deliver food, beverages and supplies for the set-up of operations. Prepare and deliver catering orders as assigned.
• Unpacks and stores grocery and produce deliveries; rotates stock; takes out and puts away supplies as required. Store food in designated areas following wrapping, dating, food safety and rotation procedures.
• Follow established recipes and standards of food and beverage preparation, assembly and merchandising. Document supplies needed as required.
• Clean and sanitize all furniture including table-tops and sides, counter tops and fronts, condiment stands, microwaves and water dispensers.
• Remove organic bin waste to designated area. Clean and wipe inside and outside of organic bin container.
• Performs cleaning duties such as cleaning counter tops, sinks, cupboards, shelves, machines, and equipment and spot washes wall and splash areas.
• Carry pans, kettles, and trays of food to and from workstations, stove and refrigerator in accordance with safety standard.
• Notifies leadership of retail product inventory when low.
• Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within acceptable limits.
• Performs other related duties as required.