Food Services Advisor at St John of God Health Care

Midland, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

68744.0

Posted On

10 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food Handling, Hygiene Regulations, Customer Service, Housekeeping, Manual Handling, Menu Planning, Nutritional Compliance, Service Excellence, Quality Improvement, Regulatory Compliance, Interpersonal Skills, Communication Skills, Computer Skills, MS Office Proficiency, Risk Management, Team Collaboration

Industry

Hospitals and Health Care

Description

Your role at St John of God Midland Hospital The Food Services Advisor provides professional leadership and guidance to ensure the delivery of safe, high-quality, and patient-centred food services across the organisation. The role supports operational teams in maintaining food safety standards, nutritional compliance, and service excellence, while assisting with menu planning, quality improvement initiatives, and regulatory compliance. Working collaboratively with catering teams, dietitians and clinical staff, the Food Services Advisor promotes best practice in food service delivery to enhance patient satisfaction and overall service performance. The Position Distribute and collect patient menus; assist with questions or concerns. Communicate with patients about meals, diet changes, and ward diet options. Amend menus within dietary guidelines to meet patient needs. Coordinate meal tray distribution (Breakfast, Lunch, Dinner) via PCA/PSA caregivers. Resolve meal issues during service and liaise with ward managers/coordinators. Collect patient feedback and liaise with Executive Chef/Menu Office to address concerns. Process menus in the Menu Management system and prepare for plating. Generate reports for production staff and manage new admissions/diet changes. Review completed special diet menus for compliance and prepare for plating. Perform other duties as directed by the Executive Chef or Manager/Supervisor. Contribute to a supportive, collaborative team environment. Communicate effectively with patients, caregivers, and stakeholders. Participate in quality improvement initiatives and risk management processes. Comply with St John of God Health Care policies and OHS guidelines. Take reasonable care of self and others, avoid hazards, and use PPE as required. Report incidents, hazards, or injuries and assist with documentation and risk assessments. Attend mandatory OHS training and promote a positive safety culture. Support organisational environmental goals and responsible stewardship in all duties. Position Requirements You will demonstrate strong experience in food handling or food service, with a solid understanding of hygiene regulations. You will have proven customer service skills, including flexibility, tact, and diplomacy, and are knowledgeable in safe housekeeping, manual handling techniques, and chemical use. To succeed, you will demonstrate strong organisational abilities to set priorities and meet multiple deadlines, alongside excellent interpersonal and communication skills to effectively engage with senior management, caregivers, external service providers, clients, and the public. Well-developed computer skills, including proficiency in MS Office applications, are essential for this role. Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $61,314 to $68,744 per annum (pro for part time), plus 12% superannuation on pro-rate basis Permanent part-time position, working 15 hours per week Discounts on hospital services & private health insurance Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation, or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation Free on-site parking Access to fitness and wellbeing benefits through Fitness Passport Innovative Professional Development opportunities A welcoming and supportive culture A healthy work-life balance through flexible work options, additional purchased leave & well-being programs All applicants are asked to submit a covering letter (of no more than 2 pages) demonstrating how you meet the above position requirements. For enquiries contact Mark Sloan, Manager Catering Services on 0428 205 081. If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us.

Responsibilities

The Food Services Advisor provides professional leadership and guidance to ensure safe, high-quality, and patient-centered food services, supporting operational teams in maintaining standards and compliance. Key duties include managing patient menus, coordinating meal distribution, resolving service issues, and contributing to quality improvement initiatives.