Food Services Assistant at St John of God Health Care

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

34.76

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food service, Customer service, Meal delivery, Food safety, Communication, Teamwork, Hygiene, Stock management, Dietary requirements

Industry

Hospitals and Health Care

Description

Your role at St John of God Berwick Hospital We are seeking a reliable and customer‑focused Casual Food Services Assistant to support our busy Catering team. This varied, hands‑on role is essential to delivering high‑quality food service to patients, caregivers, and hospital staff in a caring and professional environment. Working across a range of shifts, you will assist with meal delivery, plating, cleaning, and general food service duties, ensuring each patient receives the right meal, at the right time, and at the right temperature. A strong commitment to teamwork, hygiene, and service excellence is essential. The Position Working within a team to deliver to patients the correct meal, at the right temperature, at the required time to the correct patient. Prepare and store food in accordance with food safety plan and department standards and guidelines. Food and beverages are delivered in a courteous and friendly manner and where required patients are assisted with their meals at the time of food delivery. Food presentation is to be innovative and distinctive. Ensure all food and beverage requests are communicated to the kitchen in a timely manner. Review all returns of food, to establish the reason for the foods return and communicate to the Food Services Team Leader. Ensure all special diets are provided and explanations provided to the patient where appropriate. Ensure all pantries are well stocked and stock is turned around on a regular basis. Ensure all tray items are on the tray to facilitate an efficient food service. Ensure all special dietary and eating aides, which include special cups and supportive plates, are provide to patients as determined. Ensure all crockery and cutlery of a high standard and any chipped stock is removed from service and reported to the Food Services Team Leader for replacement. You will have Food Handlers certificate Level 1 and the ability to deliver exceptional customer service. To succeed you will have excellent communication skills and experience with a food service environment. In addition, you will possess relevant experience in a hospital food service department or within a medium sized kitchen environment Above all, people will be at the core of everything you do committing to and supporting our Mission and Values We will offer you Salary: $33.40 to $34.76 per hour (inclusive of casual loading), plus 12% superannuation Casual opportunities available As a casual employee, you can salary package a percentage of your earnings each pay period Employee discount on St John of God Hospital & Medical Services and Private Health Insurance Employee support through our dedicated free Employee Assistance Program (EAP) For enquiries contact Ravi Kumar, Manager Catering Services, on 0448 334 508 If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us. When you start or continue your career with us you also get the chance to make a difference in the care of our patients and clients. We offer opportunities to work in our hospitals, directly with doctors and nurses, in the community, or from any of our locations across Australia.

Responsibilities

The Food Services Assistant is responsible for delivering accurate, timely, and temperature-controlled meals to patients while maintaining high standards of food safety and presentation. They also assist with general kitchen duties, including stocking pantries, cleaning, and communicating dietary needs to the catering team.