JOB REQUIREMENTS

• At least 3 years of experience managing F&B floor operations
• Hands-on experience with toast making and hot beverage preparation
• Sales-oriented with a customer-first mindset and hands-on leadership style

A. Team Leadership & Training

• Oversee and manage all floor crew to maintain high service standards.
• Recruit, train and mentor both full-time and part-time staff to build an efficient and motivated team.
• Plan and optimize work schedules to ensure smooth daily operations.

B. Operations & Efficiency

• Lead and execute daily F&B operations while continuously enhancing workflow efficiencies.
• Be hands-on in supporting the team during peak hours to maintain excellent service quality.
• Provide daily operational feedback and recommend improvements to enhance the guest experience.

C. Sales & Business Growth

• Take ownership of achieving sales targets and driving revenue growth.
• Propose and implement seasonal promotional packages to attract customers and boost sales.