Job no: 537956
Work type: Full time
Location: Melbourne
Categories: Healthcare, Catering, Project Management, Commercial

️ We’re Hiring: Food Services Manager
Location: Melbourne, VIC
Employment Type: Full Time
Industry: Facilities Services, Healthcare

BE PART OF SOMETHING BIGGER. BE PART OF ISS.

Join our growing team at ISS and help shape the future of healthcare food services. We’re seeking a Food Services Manager to lead operational excellence across one of our Melbourne-based healthcare sites. This full-time role reports to the Key Account Manager for Healthcare and works closely with cross-functional teams including Business Performance, IT, Commercial, and Operations.

What You’ll Do

• Analyze data from multiple systems (such as Delegate and Coupa) to drive informed, low-risk decisions
• Champion collaboration and integrate Business Performance initiatives into Health Segment solutions
• Exchange ideas with other Key Accounts and ISS countries to identify best-in-class practices
• Drive innovation to differentiate our Health segment offerings
• Provide monthly progress reports and ad-hoc updates as needed
• Develop and execute project plans aligned with client and operational goals
• Safeguard ISS solutions and commercially sensitive information

What We Offer

• Competitive salary package
• Global career pathways—your journey with ISS is just beginning!
• A strong focus on employee safety and wellbeing
• Inclusive workplace culture that celebrates diversity
• Staff discounts across insurance, childcare, and more
• Career development through our internal Learning Management System

✅ What You’ll Bring

• Food Services Management: Proven track record in leading operational projects
• Systems Proficiency: Strong experience in utilizing Excel, Delegate and Coupa
• Self-Motivated & methodical: highly organized, systematic, and collaborative in approach, ensuring consistent and effective results
• Data Analysis: Skilled at working with data to make operational decisions and recommendations that minimize operational risks
• Communication and Collaboration: Strong ability to communicate and collaborate effectively with diverse stakeholders and clients

A strong background in dietetics and data analytics in a healthcare or similar setting is strongly preferred.

• Analyze data from multiple systems (such as Delegate and Coupa) to drive informed, low-risk decisions
• Champion collaboration and integrate Business Performance initiatives into Health Segment solutions
• Exchange ideas with other Key Accounts and ISS countries to identify best-in-class practices
• Drive innovation to differentiate our Health segment offerings
• Provide monthly progress reports and ad-hoc updates as needed
• Develop and execute project plans aligned with client and operational goals
• Safeguard ISS solutions and commercially sensitive informatio