Full job description

Whites of Wexford are now recruiting for a Food Services Manager to join their team. We are looking for a candidate who engages well with guests and who can lead their team effectively with flair and skill. They must be someone who exudes a passion for service experiences and shows genuine heartfelt care for their team and our guests.

• Proven experience in hotel operations management or a similar leadership role within the hospitality industry.
• Extensive knowledge of hotel all departments
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving abilities with a hands-on, solutions-focused approach.
• Ability to manage budgets, forecast revenue, and control costs effectively.
• Familiarity general hotel software.
• Understanding of health & safety, legal compliance, and employment regulations.
• Ability to lead and motivate a diverse team in a dynamic, fast-paced environment.
• Flexibility to work a variety of shifts including weekends

The Role:

• Oversee day-to-day food services operations across the hotel
• Ensure high standards of guest satisfaction and address any guest complaints or issues promptly and professionally.
• Supervise, train, and support departmental managers and staff, fostering a positive and efficient work environment.
• Monitor labour, expenses, and profitability to ensure operational efficiency and cost control.
• Develop and implement operational policies, procedures, and standards to enhance productivity and guest experience.
• Coordinate with external vendors and service providers as needed.
• Ensure compliance with health, safety, licensing, and employment regulations.
• Conduct regular inspections of facilities to ensure maintenance and cleanliness standards are upheld.
• Assist in recruitment, onboarding, and performance evaluations of staff.
• Analyse occupancy trends, guest feedback, and service reports to drive continuous improvement.

Successful candidates for this job will:

• Must have at least 2 years of luxury 4 or 5 star experience within a similar role
• Demonstrate a strong leadership presence and take a proactive hands on role in order to identify and support colleagues on all levels
• Be an inspirational leader who is passionate about creating highly energised teams to provide world class service
• Be fluent in spoken and written English
• Demonstrate the ability to work in a pressured environment with high expectation guests

In return, we also offer excellent employee benefits including:

• Career Development and Training
• Complimentary Health Club Membership within the hotel's own Health Club
• Discount on Spa Treatments and on Spa Retail Products
• Hotel B&B Discounts across the group for you and family & friends
• Discount on Bar & Restaurant Food in a sister property
• Comp Golf Available on Druids Heath (T's & C's apply)
• Discount available on any other golf booking
• Pension contribution
• Management sick pay scheme
• Health Insurance contribution
• Management Suit contribution
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