HOW TO APPLY

A resume is required for consideration for this position. Applications submitted without a resume will not be considered.

JOB SUMMARY

The leaders and best in food service have an opportunity available for a Food Service Worker II to join our team. Food Service Personnel are expected to provide world class customer service to Michigan Medicine patients, visitors and their coworkers while maintaining the highest quality standards for food safety and sanitation.

REQUIRED QUALIFICATIONS*

• Must have High School Diploma or GED, and a willingness to learn new processes and technologies
• Read, comprehend and follow written instructions
• Critically think and problem solve independently
• Communicate effectively and speak, write and comprehend English
• Work independently with minimal guidance as well as to work well with others as part of a team
• Perform physical job duties safely, including, pulling, standing, bending, kneeling and lifting up to 35 pounds, walking up to 5 miles per day.
• Perform excellent customer service with a friendly demeanor
• Be flexible with work schedules, job tasks, and job changes
• Maintain appropriate personal hygiene and professional appearance
• Maintain excellent attendance record
• Operate basic IT equipment (ex. iPad, computer)

• Assemble and deliver meal trays following procedures for: suicide precautions, insulin orders, calorie counts, isolation precautions, special diets, allergy cross contamination, and recognize the medical implication for procedure non-compliance. Requires continuous standing through shift, repetitive hand motions, and grasping of items on trays.
• Deliver meal trays following procedures for: The Joint Commission requirement for utilizing two patient identifiers, proper hand hygiene procedures that include standard precautions and following Infection Prevention procedures for wearing protective equipment, as well as service excellence and recovery standards. Operate department provided iPads and cell phones to facilitate safe delivery and meal tray tracking. Requires continuous walking and pushing heavy carts.
• Perform tray retrieval using Infection Prevention protocol and universal precautions to reduce the spread of bloodborne pathogens, wearing personal protective equipment, and following proper ergonomic standards.
• Professionally communicate with Nursing and unit personnel, co-workers and the Manager on Duty.
• Follow standard recipes for portion control, follow ServSafe food safety procedures, and operate food service equipment safely.
• Follow serviceware and equipment sanitation standards in accordance with health code regulations, including proper use of chemicals.
• Utilize the CBORD application Food Management System for food production, Nutrition Services Suite for tray assembly, TrayMonitor module for tray delivery, and Tray Pick-up for tray retrieval.
• Work in an efficient and organized manner to successfully complete job duties within allotted time.
• Understand and practice safe food handling procedures.
• These positions require frequent bending, twisting, squatting and reaching.