JOB DESCRIPTION

You will be working within a small staff team and a wider volunteer team, to help ensure that local people in need are able to access emergency food support. You will be responsible for organising the foodbank office’s day to day administrative activities, including corresponding with clients, volunteers, trustees and members of the public. You will need to be compassionate and caring, and either understand or be willing to learn about issues affecting people in poverty.

• Take responsibility for the organisation of the foodbank office’s administrative activities and operations
• Ensure efficient compliance with company policies
• Manage the foodbank diary
• Manage agendas and any accompanying papers for meetings; take minutes of meetings as required
• Manage phone calls and foodbank correspondence
• Contact clients and book their appointments for foodbank sessions
• Maintain databases for clients, personnel, finance, and other data
• Track and order office stationery and supplies
• Any other duties deemed necessary by line manager