FoodShare Outreach Specialist - Sheboygan County Food Bank at Feeding America Eastern Wisconsin

Appleton, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outreach, Community Engagement, Application Assistance, Communication Skills, Data Reporting, Confidentiality, Problem Solving, Team Collaboration, Cultural Competence, Microsoft Office, FoodShare Knowledge, Client Screening, Relationship Building, Flexibility, Bilingual Skills

Industry

Non-profit Organizations

Description

Description Feeding America Eastern Wisconsin is the leading local hunger-relief organization in the state with locations in Milwaukee and Appleton. Founded in 1982 by the Rotary Club of Milwaukee, Feeding America Eastern Wisconsin is a local and independent member of the Feeding America network. Driven by our mission to solve hunger, we are bringing more people together around the table to collaboratively address the root causes of hunger. Together with our network partners, we serve nearly half a million food-insecure people across 35 counties in eastern Wisconsin each year. JOB PURPOSE: Conduct outreach to educate the public about FoodShare benefits at a variety of community locations. Collaborate with local community organizations and community-based partners to coordinate referrals and to increase the quantity of FoodShare applications submitted through Sheboygan County Food Bank and Feeding America Eastern Wisconsin. Screen clients electronically and assist them in completing the FoodShare application process, including online application support through the Wisconsin ACCESS portal. Provide guidance to clients to understand rights and benefits and serve as liaison for future client follow up and communication. This role is based out of Sheboygan County Food Bank but is supervised and funded through Feeding America Eastern Wisconsin. ESSENTIAL DUTIES and RESPONSIBILITIES: Develop and carry out outreach plans for all Sheboygan County Food Bank partners — including schools, low-income and transitional housing sites, key nonprofit collaborators, and our 20+ food pantries across the county. Help manage the Pantry Registration intake process as needed, pulling regular reports, and connecting with those individuals who are requesting assistance. Build relationships with community businesses and organizations to facilitate client referrals for FoodShare application assistance. Provide statewide FoodShare Helpline telephonic assistance – connecting people to FoodShare resources, application assistance, and resources in their area. Share expertise for development of promotional strategies and collaterals. Provide detailed explanation of FoodShare benefits to applicants. Screen potentially-eligible clients using the State of Wisconsin’s ACCESS online application tool and share results with clients. Provide personalized FoodShare application assistance utilizing the online application process and paper applications where online connectivity is not available. Submit clients’ verification documentation to the local FoodShare office in a timely manner. Act as liaison for future client follow up and communication. Maintain strict confidentiality regarding all aspects of clients’ personal information. Collect and report required data in a timely manner. Participate in mandatory food bank and statewide FoodShare Outreach team activities and meetings. Work effectively as a member of food bank staff and as a member of FoodShare Outreach team to share knowledge and build program capacity. Coordinate local FoodShare outreach to achieve and exceed local goals and while also maintaining strong connection and information sharing with statewide program and outreach goals. Identify and act on problems, making solution-focused decisions in consultation with supervisor. Other duties as assigned by supervisor. MINIMUM QUALIFICATIONS: Commitment to understand and support FAEW’s mission, vision, and effective actions to end food insecurity and its causes. Commitment to understand and support SCFB’s mission, vision, and effective actions to end food insecurity and its causes. Respect for the people FAEW and SCFB serves and commitment to learn the causes of their food insecurity and need. Bachelor’s degree from accredited college/university and minimum of 1 year of related outreach experience. Strong ability to set own priorities and work independently while also being a part of a larger team Professional written and oral communication skills. Excellent communication skills and the ability to work collaboratively with cross-functional teams. Intermediate-to-advanced Microsoft Office Suite software and computer skills along with the ability to learn ACCESS online software. Ability to travel throughout indicated territory on a weekly basis for outreach, application appointments and meetings. Ability to develop extensive knowledge of FoodShare within 3 months of employment. Experience working successfully with community based, nonprofit organizations preferred. Demonstrate the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be open-minded of differing opinions and views. A positive, team-oriented mindset with a "can-do" approach to supporting the organization, demonstrating cross-functional collaboration and a focus on developing solutions. Must have a valid driver’s license, automobile insurance that meets Wisconsin state minimum liability requirements and transportation to travel to work sites. Ability to work safely following FAEW and SCFB safety procedures. Ability to work evenings and weekends as needed. Bilingual fluency in English and Spanish or Hmong is preferred but not required. PHYSICAL AND MENTAL DEMANDS: While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or move up to 30 pounds while moving files or small-medium sized packages. Specific vision abilities required by this job include close vision and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Protective Clothing Required: None WORKING ENVIRONMENT: Work is performed in an office environment and off-site locations. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. FLEXIBLE WORK SCHEDULE: A flexible work schedule at Feeding America Eastern Wisconsin (FAEW) benefits both the organization and employees by promoting work-life balance, enhancing productivity, and ensuring team coverage, ultimately leading to a more motivated and efficient workforce, to the extent possible. FAEW may offer this option to employees when it benefits both the organization and the employee. However, our FAEW campuses and Sheboygan County Food Bank serve as a critical hub for collaboration and, while we want to embrace flexibility, the need to be in the office or out in the field and working on projects or networking through natural camaraderie, will be expected. This position does have the capacity to engage in an agreed-upon flexible work schedule. Feeding America Eastern Wisconsin, Inc. is an equal opportunity employer. FAEW prohibits discrimination against any applicant or employee on the basis of age, race, color, creed, religion, disability, sex, marital status, sexual orientation, national origin, ancestry, citizenship, arrest or conviction record, veteran status, or any other characteristic protected by applicable law. Requirements An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Responsibilities

The FoodShare Outreach Specialist will conduct outreach to educate the public about FoodShare benefits and collaborate with community organizations to increase FoodShare applications. They will also assist clients in completing the application process and provide guidance on benefits.