For the Generalist Who has been told to Pick a Lane at Lovingly

Hopewell Junction, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

200000.0

Posted On

16 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AI, Automation, Customer Experience, Marketing Intelligence, Operations, Financial Intelligence, Self-Directed Learning, Systems Thinking, Problem Solving, Cross-Domain Value, Curiosity, Continuous Skill Development, Workflow Automation, Predictive Models, Quality Assurance, Innovation

Industry

technology;Information and Internet

Description

You've Been Here Before Every job posting demands "5+ years in [specific domain]." Every role screams "specialist only." Every interview ends with "we need someone more focused." But you know something they don't: The future belongs to those who connect tracks across domains.What If We Told You Different? "The future does not belong to those who remember facts, it belongs to those who connect the tracks." What if there was a company that rewards your curiosity? What if your "scattered" interests were actually your superpower? What if we compensated you exceptionally to build across domains? At Lovingly, we don't want you to pick a lane. We want you to architect bridges between all the lanes. The Role: AI-First Multipotentialite You'll work on exciting AI and automation projects across strategic, tactical, and operational altitudes — but here's the key difference: AI and automated systems handle the operational execution while you focus on the strategic design and tactical configuration. This isn't administrative work or boring operational tasks. You architect the systems, configure the AI agents, build the automation workflows, and solve the complex problems while intelligent systems perform the repetitive execution. You might spend Monday designing AI customer experience systems that Claude will operate, Tuesday building marketing automation workflows that run themselves, and Wednesday creating operational processes that AI agents and automated systems execute autonomously. You'll be expected to learn rapidly across domains, discovering new tools and techniques as business needs evolve. Self-directed exploration and continuous skill development are core to success in this role. The thread: Every project must demonstrate cross-domain value and eliminate boring work through intelligent automation.What You'll Build: CUSTOMER EXPERIENCE SYSTEMS AI-powered platforms serving thousands of florists and millions of customers Claude-powered service agents with instant problem resolution Automated predictive workflows that anticipate customer needs Personalized gifting engines strengthening relationships QR-enabled feedback loops with automated delivery confirmation MARKETING & GROWTH INTELLIGENCE Automated acquisition and retention across B2B and consumer channels AI copilots for multi-channel content creation Predictive models with automated seasonal demand and inventory adjustments SEO strategies dominating local flower search with automated optimization Streamlined onboarding automation systems for florist acquisition OPERATIONS & FULFILLMENT AI-first workflows eliminating friction across three business channels Fully automated order routing between consumers, florists, retail Quality assurance systems with automated anomaly detection and response Cross-channel process improvements that scale automatically PRODUCT & PLATFORM STRATEGY AI opportunities that redefine industry standards Recommendation engines matching gifts to emotional intent Automated florist business growth tools and platform improvements Innovations targeting patentable competitive advantages FINANCIAL INTELLIGENCE & CAPITAL OPTIMIZATION AI systems driving financial clarity and leverage Real-time dashboards for cash flow, margins, and spend efficiency AI-assisted forecasting with automated seasonality and demand adjustments Intelligent automated alerts for anomalies, risks, and cost overruns Decision frameworks that guide resource allocation And we're not kidding about hiring the right person. For context, see how we approach even our CFO role → View posting How Focus Evolves This isn't 5 jobs for 1 salary. Your focus shifts based on business priorities and your growing expertise: Cycle 1 (Weeks 1-8): Deep dive into one primary domain (e.g., customer experience optimization) Cycle 2 (Weeks 9-16): Apply learnings to adjacent areas (e.g., marketing intelligence informed by customer insights) Cycle 3 (Weeks 17-24): Systems integration project connecting previous work You'll have guardrails against overload: clear success metrics, executive support, and the autonomy to say "this needs more focus time" when quality demands it. Evolution happens based on demonstrated impact, not arbitrary timelines. Role Architecture Reporting & Structure Reports to: TBD. Operates with Luma embedded in your workflow. Note: You'll collaborate with both human and AI leadership. If this excites you, you're in the right place. Role Type: Individual contributor with executive exposure Direct Reports: None initially Growth Path: Technical lead → domain architect → strategic advisor (if desired) Compensation Bands Level 1: $75K–$110K + potential bonus/stipend Level 2: $110K–$150K + potential bonus/stipend Level 3: $150K–$200K + larger potential bonus/stipend tied to impact Level determined by demonstrated cross-domain impact and AI implementation capability Benefits & Work Environment Health & Wellness: Comprehensive health insurance, dental, vision Time Off: 22 days PTO + holidays + 4 Floating holidays Retirement: 401(k) with company match up to 3% Equipment: Latest Mac laptop Work Location: Hybrid model - we don't care where you live as long as you can get to our Hopewell Junction, NY office for collaboration and strategic sessions Hiring Process Phase 1: Portfolio Review Share examples of cross-domain work you've built. AI-powered projects preferred but not required.Phase 2: Live Sandbox Challenge Real business challenge, real AI and automation tools, real-time thinking. Show approach, building process, and question patterns.Phase 3: Executive Alignment Conversation with leadership team about systems, innovation, and building. No behavioral questions, no "tell me about a time" prompts. AI-forward leaders evaluating potential teammates.We're Ready to Start Immediately If you're finishing your current role, we'll align. We need someone who reads this and thinks: "Finally. A place that gets it." Curiosity required; delivery non-negotiable. Transparency We know Glassdoor reviews are polarized: some praise growth and benefits, others criticize tracking and pace. We don't hide that. We've published a receipts page with policies, changes, and data. [Read it here →] Who You Are Whether you're a polymath connecting insights across disciplines, a specialist hungry for AI-powered expansion, or a builder who thrives on rapid cross-domain execution—we need people whose intelligence compounds across contexts.You Might Be: The Frustrated Specialist: You excel in your domain but feel constrained by narrow focus. You want to apply your expertise to solve bigger, interconnected problems. The Undervalued Generalist: You've been told to "pick a lane" but your value comes from connecting patterns across multiple domains. The AI-Curious Builder: You're already using Claude, ChatGPT, automation tools, or similar technologies to enhance your work and want to explore their full potential in a business context. The Self-Directed Learner: You thrive on discovering new tools, techniques, and domains independently. You don't wait for training programs—you dive in, experiment, and build expertise through hands-on exploration. The Strategic Thinker: You see systems where others see silos. You naturally think about how different business functions interact and influence each other. We welcome recent graduates, college drop-outs, and self-taught builders. Degrees are optional — mindset, curiosity, and execution are what matter here.What We're NOT Looking For: Someone who wants to "dabble" in different areas without depth A manager looking to delegate rather than build hands-on Someone seeking a narrowly defined 9–5 balance over being energized by challenges A specialist unwilling to engage outside their comfort zone Someone who needs extensive hand-holding or formal training programs to learn new skills Your AI & Automation Fluency You don't need to be an AI expert, but you should be AI-curious, automation-capable, and self-directed in your learning: Comfortable using tools like Claude, ChatGPT, or similar AI platforms Experience with automation tools (Zapier, Make, custom scripts, or workflow builders) Understanding that AI and automation amplify human intelligence rather than replacing it Experience using AI and automation tools to solve real problems, not just experimentation Track record of independently learning new tools and technologies as needs arise Excited about the potential to build AI-first automated solutions in business contexts What Makes This Different - A Leadership Team That Gets It We're multipotentialites who've built systems-thinking organizations. We understand cognitive diversity and won't try to force you into a traditional role template. AI & Automation-First, Not AI-Added We build with AI and automation from the ground up, not retrofitting traditional processes. You'll architect solutions that are natively AI-powered and intelligently automated. Outcome-Based Work We care about value creation, not time tracking. Your success is measured by impact across business functions, not hours logged. Continuous Evolution Your role evolves with your interests and business needs. Today's marketing project becomes tomorrow's AI platform becomes next month's automated strategic initiative. We support your self-directed exploration of new domains and technologies as opportunities emerge. This isn't exploration for its own sake — we're building toward Lovingly's mission of transforming gifting and strengthening human connection. Your multipotentialite mindset helps us achieve that goal. Self-Assessment Challenge Before applying, we invite you to complete a self-assessment using your own ChatGPT or Claude account. This guided reflection helps you explore your multipotentialite profile and readiness for cross-domain AI-powered work. The exercise typically takes 10-15 minutes and provides valuable self-awareness regardless of whether you apply. [Complete the Self-Assessment Challenge →] This isn't a test—it's a conversation starter designed to help both you and us understand potential fit and mutual excitement about the role.How to Apply Simple Process: Complete the Self-Assessment Challenge using your ChatGPT account Send your résumé + link to your ChatGPT chat session from the self-assessment That's it. We care about your thinking process and problem-solving approach, not credentials. Timeline: Rolling applications reviewed weekly, first-round interviews scheduled within 5 business days Submit to: careers@lovingly.com with subject line "AI-First Multipotentialite" Legal & Compliance Equal Opportunity: Lovingly is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected characteristic. Work Authorization: Must be authorized to work in the United States. We do not sponsor work visas at this time. Background Check: Final candidates will undergo background verification, reference checks, and employment verification as part of our standard hiring process. VISA sponsorship: We do not provide visa sponsorship. You must be legally authorized to work in the United States. ADA Accommodation: We provide reasonable accommodations for qualified individuals with disabilities. Please contact us if you need accommodation during the application process. Application Deadline: Rolling basis - we'll continue reviewing applications until the position is filled.

Responsibilities

You will architect systems, configure AI agents, and build automation workflows while focusing on strategic design and tactical configuration. Your projects will demonstrate cross-domain value and eliminate boring work through intelligent automation.