Role type
Police Staff
Contract duration
Permanent
Contract type
Full Time, Part Time
Department
Other
Location
Force Headquarters, Winsford
Grade/scale
Other
Salary
See advert
Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.
This/These post(s) attract allowances
Shift Allowance, Weekend Working Enhancement
Allowance percentage
20%
Hours per week
37, Other
Hours per week
Average PT Lates 17.5 & Average PT Nights 21
Closing Date
28/09/2025, 23:55
Job description
Are you looking for a new full time opportunity?
Would you like to contribute to the valuable service we provide to the communities of Cheshire?
Cheshire Constabulary can offer you a unique and rewarding role as a Communications Operator within our Force Control Centre.
You will deal with members of the public and provide vital support to frontline officers on a day to day basis.

Salary information:

• During Training you will earn the starting salary of £26,937.
• Once you have completed Training and start on the Full-Time shift pattern, you could earn approximately in the region of £36,219 to £42,080 per annum. This includes the 20% shift allowance and weekend enhancement. (please note that your monthly income will vary due to how many weekends that month you have worked)
• Once you have completed Training and start on the Part time lates shift pattern, you could earn approximately in the region of £17,543 with the potential to earn up to £20,382 this includes the 10% shift allowance and time and a half weekend enhancement once you have completed your training (please note that your monthly income will vary due to how many weekends that month you have worked)
• Once you have completed Training and start on the Part time nights shift pattern, you could earn approximately in the region of £24,808 with the potential to earn up to £28,821 this includes the 33% shift allowance and time and a half weekend enhancement once you have completed training. (please note that your monthly income will vary due to how many weekends that month you have worked)

Please note, your salary will increase through progression within the above range.
For further information on the role please see the Role Profile attached to this advert.
We do not expect you to have experience of emergency call handling and you will be given full training, followed by a period of job related coaching to make sure that you are ready for the challenges that this rewarding role will present.

We are looking for people who can bring their valuable skills and experience to our Force Control Centre and welcome applications from anyone with:

• A passion for public service.
• The ability to multi-task.
• Customer service experience – over the phone or face-to-face.
• Must be computer literate

Please be aware that our work is 24/7 so you will be required to work shifts, examples of the full time shift pattern will be attached to this advert.

Please refer the Job description for details