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Ford Lincoln Service Advisor at Hoffman Auto Group

East Hartford, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

83000.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem Solving, Adaptability, Technology Advancement, Documentation Processing

Industry

Retail Motor Vehicles

Description

Job Details Job Location: East Hartford, CT 06108 Salary Range: $70,000.00 - $83,000.00 Base+Commission/month Role Purpose Handle customers throughout the entire service experience with their satisfaction as the number one priority Leadership This position does not lead others Core Accountabilities Remain at or above manufacturer CSI standard. Meet all production metrics as prescribed by Management. Process all documentation to state and/or manufacturer standard. Complete all required training for Certification as prescribed by Management. Qualifications Competencies and Qualifications High School Diploma 1-2 years’ experience in a customer service orientated environment preferred Can adapt and embrace change with an internal and external customer centric mindset Act as an advocate for teammates and have a strong commitment to technology advancement Possesses effective communication skills: oral, written, listening. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

Responsibilities

Handle customers throughout the entire service experience with their satisfaction as the number one priority. Meet all production metrics and process documentation to state and manufacturer standards.