Ford Pro Service Specialist at Ford Motor Company

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Diagnostics, Relationship Management, Fleet Management, Stakeholder Influence, Project Management, Verbal Communication, Written Communication, Presentation Skills, Ford Information Systems, Microsoft Office Suite, Customer Focus, Dealer Service Operations

Industry

Motor Vehicle Manufacturing

Description

About Us Lead. Grow. Transform. Ford Motor Company is constantly evolving and innovating. As part of the International Markets Group, we are committed to delivering smarter, more connected vehicles for our Global customers. Looking ahead, Ford is excited about the future. With an expanding vehicle lineup, growing digital services, and a strong dealer network, we are well-positioned to support Australian businesses in new ways. As Australia’s largest automotive OEM employer, we proudly have around 1,500 talented engineers, designers, and specialists working across five Victorian sites. Crucially, Australia is a key global development hub for Ford, and our local design and engineering team lead the creation of vehicles including the Ranger, Ranger Raptor, and Everest – models sold in around 180 markets worldwide. Why Ford? For a century, we've been a driving force across Australia, building a legacy that truly speaks for itself. Leading the way, the Ranger continues its reign as Australia's No. 1 Selling Vehicle and our iconic Mustang proudly holds its position as Australia’s No. 1 Sports Car. These remarkable achievements are a testament to our unwavering commitment to innovation and a customer-focused approach that has delivered success across our entire lineup, giving us so much to be excited about! But we believe we do more than just build award-winning vehicles—we build careers. * Discounted lease car options. * Multiple Employee Resource Groups – Ford Pride, Women of Ford and Ford Empowering Diverse Abilities. * Flexible Work Arrangements. * Growth and development opportunities via internal and external training. * Paid parental leave from day 1. * Comprehensive Employee Assist Program. * Wellness Programs including Free Flu Vaccinations and Health Checks. * Paid volunteer days. About the Role The National Ford Pro Service Specialist is a key position within the Marketing, Sales & Service department, focused on maintaining the operational excellence of Ford’s national fleet customers (such as Telstra, Boral, and QFleet). Acting as a bridge between FCSD Service Engineering, Dealers, and Corporate Sales, you will provide the technical expertise necessary to support new product launches and long-term fleet partnerships. This role requires a blend of high-level diagnostic capability and strong relationship management skills to ensure Ford remains a leader in the fleet market.

Responsibilities

Serve as the primary technical and after-sales interface for major national fleet customers to maintain operational excellence. Bridge the gap between service engineering, dealers, and corporate sales to support product launches and fleet partnerships.