Ford Service Manager Position at Spartan Fitness

Grand Haven, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

150000.0

Posted On

28 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Customer Service, Operational Excellence, Team Development, Workflow Monitoring, Scheduling, Repair Order Management, Ford Systems, Personnel Management

Industry

Description

SERVICE MANAGER GRAND HAVEN FORD – PREFERRED AUTOMOTIVE GROUP Grand Haven Ford, part of the Preferred Automotive Group, is seeking an experienced and motivated Service Manager to lead our service department in one of West Michigan’s most respected automotive communities. Preferred Automotive Group has been serving West Michigan for decades, building long-standing relationships with customers, employees, and the communities we serve. Our Grand Haven location is known for its loyal customer base, strong local reputation, and positive working environment. We are looking for a leader who values professionalism, teamwork, customer service, and operational excellence. RESPONSIBILITIES * Lead and oversee daily service department operations * Support and develop service advisors and technicians * Maintain a high level of customer satisfaction and retention * Monitor workflow, productivity, and department performance * Ensure efficient scheduling and repair order management * Foster a positive, accountable, and team-oriented culture * Work collaboratively with dealership leadership to support continued growth QUALIFICATIONS * Previous automotive service management experience preferred * Strong leadership and communication skills * Commitment to customer service and team development * Ability to manage operations in a fast-paced environment * Experience with Ford systems and processes is a plus WHAT WE OFFER * Competitive compensation package * Health and retirement benefits * Paid time off * Professional and supportive work environment * Long-term career growth opportunities * Stability with an established and growing automotive group At Preferred Automotive Group, we believe our people make the difference. We take pride in creating an environment where employees are respected, supported, and given the opportunity to build long-term careers. If you are looking for an opportunity to lead a strong team in a community-focused dealership, we would welcome the opportunity to speak with you.

Responsibilities

Lead and oversee daily service department operations while supporting service advisors and technicians. Focus on maintaining high customer satisfaction, monitoring productivity, and fostering a positive team culture.