Foreclosure Sales Supervisor - Default Operations at Diaz Anselmo & Assoc. PA

Naperville, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

58000.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Foreclosure sales, Default operations, Staff supervision, Workflow management, Quality control, Deadline management, Compliance, Performance metrics, Coaching, Case management, Legal operations, Creditor rights, Bankruptcy, Problem-solving, Microsoft Office

Industry

Law Practice

Description

Position Summary Diaz Anselmo & Associates is seeking an experienced Foreclosure Sales Supervisor to oversee the day-to-day operations of our Foreclosure Sales team. This role is responsible for direct staff oversight related to workflow management, daily supervision, quality control, deadline management, training, and issue escalation for staff handling foreclosure sale and post-sale processes. The Foreclosure Sales Supervisor reports to the Department Manager and plays a key role in supporting team performance, maintaining operational consistency, and ensuring the team meets productivity, accuracy, timeliness, and compliance expectations. The ideal candidate will bring strong foreclosure sales knowledge, prior supervisory experience, and the ability to lead effectively in a fast-paced, deadline-driven environment. Key Responsibilities Supervise the daily workflow, productivity, and day-to-day performance of the Foreclosure Sales team Provide direct staff oversight, including training, coaching, work direction, follow-up, and accountability for daily operations Oversee staff responsible for foreclosure sale and post-sale processes, including sale notices, motions, praecipes, bidding instructions, confirmations, deeds, and related activities Monitor work queues, deadlines, exception items, and aging matters to ensure timely and accurate completion Ensure compliance with firm procedures, client directives, court requirements, investor guidelines, and applicable regulatory standards Conduct quality reviews and provide timely feedback, coaching, and operational guidance as needed Identify performance, workflow, and quality concerns and partner with the Department Manager on performance-related issues and follow-up Serve as the primary escalation point for team-level operational issues, delays, and workflow concerns, and elevate material issues to the Department Manager as appropriate Monitor team performance metrics, timeliness, and quality results, and communicate trends and concerns to leadership Assist with workload balancing, staffing support, and operational coordination to meet departmental goals Ensure accurate and timely documentation and updates are maintained in internal systems and client platforms Support implementation of procedural updates, workflow enhancements, and client changes within the team Participate in audits, client calls, and departmental meetings as needed Required Qualifications Minimum 3 years of experience in foreclosure, default servicing, creditor rights, bankruptcy, or related legal operations required Prior experience with foreclosure sales and post-sale processes preferred Candidates with broader default servicing/default legal operations leadership will be considered Supervisory experience required, including direct oversight of staff in a day-to-day operational environment Strong understanding of deadline-driven workflow management, quality control, and compliance requirements Proven ability to lead staff, manage priorities, reinforce accountability, and maintain performance standards in a high-volume environment Strong communication, organizational, and problem-solving skills Ability to identify operational risk, address issues directly, and escalate appropriately Proficiency in Microsoft Office; experience with case management and client systems preferred Preferred Qualifications Experience in a real estate law firm or default servicing environment Familiarity with case management systems and client platforms used in foreclosure operations What We’re Looking For A strong supervisor who can lead daily team operations, reinforce accountability, and support results A candidate with practical foreclosure sales knowledge who can effectively oversee workflow and support staff performance Someone who is organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment A professional with sound judgment, strong follow-through, and a commitment to quality, timeliness, and compliance Location Naperville, Illinois Department Default Operations Employment Type Full-Time Minimum Experience Manager/Supervisor Compensation $50,000 - 58,000

Responsibilities

The Foreclosure Sales Supervisor oversees daily team operations, including workflow management, staff training, and performance monitoring. They ensure all foreclosure sale and post-sale processes meet quality, timeliness, and compliance standards while serving as the primary escalation point for operational issues.