Foreclosure Supervisor at LoanCare

, , United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Coaching, Counseling, Foreclosure Department Activities, Compliance, Investor Guidelines, Federal Laws, State Laws, Risk Mitigation, Financial Foreclosure Documents, Quality Control Reviews, Bidding Instructions, HAMP Certification, Vendor Management, Reporting, LoanSphere

Industry

Financial Services

Description

Overview Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Foreclosure Supervisor. The ideal candidate will enjoy working with clients both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big. Responsibilities Supervise, coach, counsel and develop subordinate staff Supervise/direct the implementation and development of Foreclosure Department activities to ensure compliance with internal policies/procedures, investor guidelines, and state/federal laws and regulations Work with governmental agencies, special servicing clients, private label clients, and high-profile investors to provide foreclosure issue resolutions and minimize risks/mitigate loss outside of their delegated authority Oversee the execution of various financial foreclosure documents required during the foreclosure process per federal/state agencies and investor/insurer guidelines Provide quality control reviews; execute attorney-provided foreclosure documents to process foreclosure actions Monitor and approve calculated bidding instructions for nationwide foreclosure sales; review for accuracy per federal/state agencies and investor/insurer guidelines Monitor and approve HAMP certification notifications prior to foreclosure sale Apply established techniques, procedures, or specific standards to work performed under general supervision; ensure sound judgment and accuracy per company and federal compliance standards Execute policies at the direction of the Foreclosure or Default Manager and make recommendations for necessary changes Assist the Default Manager with special projects, including monitoring team performance, preparing senior management review reports, and quality control audits Communicate with attorneys/trustees and monitor/manage progress to ensure foreclosure timeliness are maintained in accordance with federal/state agencies and investor/insurer guidelines Prepare monthly MBR and management reports reflecting foreclosure pipeline and organizational risk item status Respond to monthly QC audits for quality control/compliance Provide monthly departmental performance objectives summary to manager Serve as main point of contact for default vendor related questions and concerns Research, resolve, and track vendor problems and inquiries to ensure resolution Ensure daily updates are provided to internal business units or external partners through final problem resolution or completion of client deliverables Prepare data and reports for trending and tracking as needed Interact and communicate with vendors and internal business units to ensure concerns and inquiries are promptly addressed; ensure awareness of law/regulatory changes addressed by vendor Attend and collaborate in default-related conference calls and meetings Perform verbal and on-site audits Coordinate and conduct regular conference calls with vendors on default-related issues; provide status of resolutions, etc. Manage technological changes and updates in LoanSphere Maintains a thorough knowledge of the LoanSphere, MSP, and New Invoice systems and other default software Identify opportunities to increase revenue and reduce expenses Maintain/monitor vendor scorecards in the LoanSphere and LoanCare systems while performing compliance reviews of vendors’ workflow materials to ensure accuracy Request, create/prepare, update/revise, review, test, finalize/approve, and maintain the department’s policies and procedures; conduct training All other duties as assigned Qualifications High School Diploma or equivalent required Bachelor’s degree or equivalent combination of work experience, knowledge, skills, and abilities related to the position requirements 2+ years foreclosure or mortgage default related experience (foreclosure preferred) Previous default servicing management experience preferred 1-3 years’ leadership and/or managerial experience in a supervisory role Knowledge of mortgage banking and familiarity with RESPA, FDCPA, GLBA, OCC, CFPB, SCRA, and federal/state laws related to foreclosure and bankruptcy processes Working knowledge of mortgage loan documentation; foreclosure processing best servicing practices; default/foreclosure laws and regulations; and FNMA, FHLMC, FHA, and VA guidelines Strong professional, interpersonal, and verbal/written communication skills Advanced multitasking and organizational skills with strong attention to detail Ability to comprehend legal terms/conditions and apply them to work processes Ability to use a personal computer and research the internet Advanced skills in Microsoft Office products (Word, Excel, and Access) and MSP and LoanSphere applications Ability take direction from senior paralegals and attorneys Ability to prioritize workflow and work in a high-volume, fast paced, multifaceted, and time-sensitive environment Ability to work independently with minimal direction and effectively meet deadlines Previous title work experience preferred Experience monitoring the activity of multiple accounts assigned to outside counsel Experience with legal trials and depositions; ability to train staff for trials/depositions and exceptional LoanCare representation Experienced in the calculation of foreclosure judgment figures and preparation of state-required documents WHO WE ARE About us … LoanCare is a leading national provider of full-service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry. LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. WORK CONDITIONS Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late, or weekend hours as needed for successful job performance. Overtime required as necessary. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. ESSENTIAL FUNCTIONS Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Reading Comprehension — Understanding written sentences and paragraphs in work-related documents. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Speaking — Talking to others to convey information effectively.Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Instructing — Teaching others how to do something.Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.Time Management — Managing one's own time and the time of others. Writing — Communicating effectively in writing as appropriate for the needs of the audience. Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension — The ability to read and understand information and ideas presented in writing. Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Near Vision — The ability to see details at close range (within a few feet of the observer). Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression — The ability to communicate information and ideas in speaking so others will understand. Speech Recognition — The ability to identify and understand the speech of another person. Speech Clarity — The ability to speak clearly so others can understand you. PHYSICAL DEMANDS Sitting up to 90% of time Walking and standing up to 10% of time Occasional lifting, stooping, kneeling, crouching, and reaching. EQUAL EMPLOYMENT OPPORTUNITY LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Responsibilities

This role involves supervising, coaching, and developing subordinate staff while directing Foreclosure Department activities to ensure compliance with internal policies, investor guidelines, and all applicable laws and regulations. The supervisor will also resolve foreclosure issues with governmental agencies and clients to minimize risk and mitigate loss.