SKILLS AND EXPERIENCE

• Previous experience in a customer service or sales role
• An upbeat friendly approach when speaking to customers is essential
• Passionate about customer service with the ability to ensure all customer interaction is positive and productive
• Excellent attention to detail
• Ability to work under pressure
• Effective listening skills to understand customer needs
• Excellent communication skills on all platforms
• PC literate
  With a modern fleet of over 155 fuel tankers and a strategically located depot network, NWF Fuels supplies a comprehensive range of fuel related products coast-to-coast throughout England and Wales to Domestic, Agricultural, Commercial and Retail customers. A focus on service and the customer is what differentiates NWF Fuels in the market and it is the attitude of the people within NWF Fuels which drives this difference. The business has grown both organically and through acquisition and is the third largest fuel distributor in the UK. NWF Fuels is part of the AIM’s listed NWF Group listed on the London Stock exchange.
  We look forward to your application and potentially making you a part of our team at NWF Fuels.

• Managing customer queries via inbound calls and emails
• Delivering great service to customers
• Accurate Data Entry and attention to detail