About Resolution Life
At Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us.
For customers, advisers, companies and the industry, we are making an impact worldwide.
Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life insurance policies.
Resolution Life Australasia, manage ~$30 billion in assets, service over 1 million customers with superannuation, investments and life insurance policies and have over 1000 employees across Australia and New Zealand.
Why us?
We are committed to providing our customers with peace of mind that their life insurance, superannuation, and investment policies are in safe and trusted hands for the long term, through providing quality investment management, competitive premiums and excellent customer service.
We are one of the first life insurers globally to operate in an entirely Enterprise Agile environment and have a contemporary 100% cloud-based technology offering.
The Opportunity
Are you a skilled Forensic Accountant with a passion for investigative and analytical work? Join Resolution Life’s insurance business as a Forensic Accountant, where you’ll provide technical financial advice and support to our claims and underwriting teams. Based in Melbourne and/or Sydney, you’ll play a crucial role in understanding our customers’ financial circumstances and ensuring accurate benefit and payment calculations.
In this role, you’ll conduct detailed financial analyses, distinguish between personal exertion and passive income, and calculate income and benefit payable per policy terms. You’ll also gather and assess relevant financial information, provide real-time support and advice to the claims team, and communicate with external third parties. Additionally, you’ll contribute to the ongoing training and coaching of our teams, ensuring they are well-equipped to handle financial assessments.
If you have a keen eye for detail, strong analytical skills, and a desire to make a difference in the insurance industry, we invite you to apply for this exciting opportunity. Join us at Resolution Life and help us deliver exceptional financial support to our customers.
This role offers a full-time permanent contract and embraces flexible working arrangements. You’ll have the freedom to work remotely, with occasional office attendance required on an ad hoc basis, ensuring a harmonious balance between business needs and personal flexibility.
Your Story

RLA has adopted agile ways of working, providing a flexible environment for individuals to make a significant contribution to our success through the application of their skill and experience. To thrive in this environment ideally a candidate has the following attributes:

• Detailed financial analysis of individual customer circumstances for the purposes of life insurance products.
• Distinguishing the customers personal exertion income from “passive” or non-personal exertion income.
• Calculating the customers pre-disability and partial disability income.
• Reconciling benefits paid to the customer.
• Gathering factual information on the customer circumstances, including assessment of corporate structures, ASIC searches and all relevant financial information.
• Providing detailed financial reports to the claims teams to effectively communicate assessments and recommendations.
• Provide real time support to the claims team including walk up advice on tax and accounting issues specific to claims and coaching on financial assessment and benefit calculations.
• Providing guidance and contributing to the ongoing training and coaching of the claims and underwriting teams on financial assessments.
• Attend case conferences with Case Managers, Legal Counsel and other business areas.
• Communicate with external third parties, including accountants and financial advisers in relation to financial requirements.

Skills & Experience

• Ability to interpret and analyse financial data to determine issues, trends, and emerging risks.
• Ability to interpret complex accounting, tax and financial issues including corporate structures.
• Ability to communicate technical financial information clearly, concisely, and effectively to non-technical audiences.
• Strong leadership capabilities and the ability to coach and develop peers.
• Effective written and verbal communication skills.
• Strong problem-solving skills with a high attention to detail.
• Intermediate MS Excel and MS Word skills.

Critical Skills

At Resolution Life, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analysing data and problem-solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

What Will We Do For You:
Our culture underpins our values and guides our decision making. It’s also what makes Resolution Life a great place to work.
Resolution Life Australasia supports hybrid working arrangements, combining the flexibility of virtual remote work with the collaborative benefits of in-office time. We have seen and experienced the wellbeing and benefits that come from a harmonious balance of virtual and in office working arrangements that deliver customer outcomes, team culture and personal flexibility.
Every day is an opportunity to grow – and we hope to offer our people a career, not just a job.
The learning and development opportunities we offer include supporting the completion of executive-level short courses, access to leading online learning tools, on the job training, and mentoring by highly experienced business leaders.
Join us
Before commencing employment in this role you will need to provide two references, full working rights and complete police and credit checks through an online provider.
As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at talent@resolutionlife.com.au.
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