Forklift/Customer Service - 1st Shift, 6am - 2:30pm, Mon - Fri at Allen Distribution

Kalamazoo, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

20.0

Posted On

23 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Forklift Operation, Customer Service, Safety Compliance, Inventory Management, Multi-tasking, Communication, Reliability, Flexibility, Initiative, Quality Control, Problem Solving, Teamwork, Attention to Detail, Time Management, Adaptability, Housekeeping

Industry

Warehousing and Storage

Description

Description Job Title: Forklift/Customer Service Department: Operations Reports To: Distribution Manager Position Type: Full Time Shift/Schedule: 1st Shift, 6am to 2:30pm - Monday thru Friday with O/T when required Salary: $19.00 - $20.00/hr + $1.50 shift differential when applicable Purpose of Position Use of power equipment to load and unload product. Safely move, locate, relocate, stack and count product. Accurately process incoming and outgoing orders within designated systems. Provide customer service to daily activities related to warehousing operations. 60% Forklift, 40% Customer Service Representative Values and Business Practices Customer First – We deliver on what we promise to our customers with a positive attitude We treat everybody with respect and dignity We operate with high business ethics We are a good corporate citizen We value our professional relationships We strive to have a “Continuous Improvement Culture” We are committed to the safety of our employees and our equipment/facilities Company ExpectationsOur expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success. Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task). Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points. Attitude: Maintains a “Whatever it Takes” attitude. Lives by company stated values and inspires others. Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change. Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc… Promote teamwork and assist in all areas and processes in the operation as needed / required. Quality of Work: Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of “Only Handle It Once – OHIO”, by completing work correctly the first time. Follows directions: Follows all written and verbal instructions provided by management, project leader, etc… Communication : Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor. Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position. Safety: Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise. Position Competency Ability to obtain and maintain a forklift license. Ability to use handheld RF Scan Device. Must be able to lift 50lbs., sit, stand and walk for extended periods. Must be able to twist, stoop, squat and reach above shoulder level. Ability to work in a non-climate controlled environment. Position Expectations Productivity: Meet established productivity standards specific to the account. Understand the stocking strategy (location of product) of the operations building you are assigned. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. Safety: Follow established Dock Safety policy. Complete lift inspection (electronic/paper) prior to operation. Report all equipment malfunctions to manager and/or maintenance immediately. Follow safety and security policies and SOPs. Quality: Ensure inbound and outbound shipments are error and damage free. Ensure that product is scanned properly and matches the Item code on the product, pick lists, stocking lists, and physical product. Complete all Inbound and Outbound paper work accurately and completely. Report all product damage to your supervisor/manager. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. Maintain inventory accuracy and report all inventory discrepancy to supervisor/manager. Initiative: Knowledge of multiple accounts and/or job functions within given operation. These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution

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Responsibilities

The position involves using power equipment to load and unload products while providing customer service related to warehousing operations. The role requires accurately processing incoming and outgoing orders within designated systems.