Forklift Driver (Internal Applications Only) at Cashbuild Limited

Nqutu, KwaZulu-Natal, South Africa -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Forklift Operation, Customer Service, Merchandising, Stock Management, Shelf Labelling, Housekeeping, Basic Calculations, Product Knowledge, Safety Compliance, Loss Prevention, Material Handling, Shift Work, Physical Fitness, Communication

Industry

Retail

Description

Description: To operate and maintain the Forklift in a safe and cost effective manner. Ensure comprehensive Customer service in the Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirements: Grade 12 or minimum of 1 (one) year work related experience Ability to communicate in English and the dominant language spoken in the geographical area where the position is available Ability to perform basic calculations accurately Must be willing to work shifts, weekends and Public Holidays Must be able to work under pressure Must be physically fit to operate a forklift Must have a valid forklift license Key Performance Area: Customer Service Acknowledge all Customers and determine their needs Advise Customers correctly on product Assist Customer with any product queries Assist with Customer complaints timely Add on sales, e.g. paint v/s paint brushes, thinners, etc. Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle Advise Customers on the additional services provided: Delivery service / bulk deposits Glass cutting Plan reading Credit programmes Special orders Trusses Distant ordering VIC Customer Programme Must be certified in Product Knowledge Must be available in aisle of responsibility Merchandising Standards Bulk stock area to be merchandised safely and according to Store layout plan Must ensure your area of responsibility is fully merchandised according to Store layout and planograms. Merchandise stock according to approved layouts and planograms Housekeeping Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation. Correct shelf price labelling within area of responsibility. Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule Ready for Business Adhere to Ready for Business and Beyond my Control as per the CB Way Loss Prevention and Security Identify any gaps in the displays, investigate causes and report any concerns to management Be aware of suspicious behaviours or people and report any suspicions to management No product to be loaded for a Customer without proof of purchase or required documentation Safety (OHSA) Requirements Ensure not to overload the Forklift Ensure not to overload racking and shelving (Do not stack roof tiles / bricks and cement more than two pallets high.) Ensure to wear the Safety Helmet and Kidney Belt at all times when operating the Forklift Do not use forklift to lift personnel. Ensure that the Entrance and Exit are free of obstacles and that Customers can enter and leave Cashbuild’s Stores without risk of injury Ensure to report any faults on the Forklift immediately Ensure to report in time when the Forklift is due for a service Ensure to wear protective clothing when necessary Do not operate the Forklift if there are any mechanical faults Ensure that the Forklift is inspected daily, checklist completed and any faults report. Values: Integrity Complying with generally accepted standards in activities related to the position. keeps promises. creates realistic expectations. is sincere. handles sensitive information carefully. shows awareness of values, indicates when boundaries are crossed. Accuracy Effectively handling detailed information and being consistently attentive to details. Works in an orderly fashion. Ensures that matters are handled in an orderly and accurate manner from start to finish. Prevents mistakes. Invests energy in checking his/her work for mistakes. Client focus Identifying and actively responding to clients' wishes and needs. Deals with clients in a friendly manner. Shows involvement in the client's problem. Makes clients feel welcome. Approaches the client's question with a can-do mentality Personal development Being aware of one's own strengths and weaknesses: consciously working on personal development. Is focused on self-broadening and/or gaining more in-depth knowledge. Follows relevant training programmes and/or looks for opportunities to gain experience. Seeks and uses opportunities for personal development. Asks for feedback in order to learn

Responsibilities

The primary duties involve safely operating and maintaining a forklift while ensuring comprehensive customer service, including advising customers, handling complaints, and processing sales loading efficiently. Responsibilities also cover merchandising stock according to layout plans, maintaining housekeeping standards, and ensuring correct shelf price labeling within the designated area.