Forward Deployed Engineer at Salesforce Ben
Berlin, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

10 Dec, 26

Salary

0.0

Posted On

11 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Technology & Services

Description

Main Tasks And Responsibilities


  • Design, train, and deploy ML/LLM models that automate catalogue enrichment, moderation, and categorisation at scale, owning accuracy, latency, and cost in production.
  • Drive the transition from frontier API models to fine-tuned open-weight models: build data curation and fine-tuning pipelines, run quality comparisons, and take winners into production.
  • Design and build agentic AI systems for catalogue automation, covering multi-step workflows, tool use, guardrails, and the evaluation harnesses to prove they work.
  • Build evaluation and experimentation infrastructure: offline benchmarks, regression suites, LLM-as-judge pipelines, and A/B tests tied to business metrics.
  • Own the serving and cost story for self-hosted models, including quantisation, throughput tuning, GPU utilisation, and build-versus-buy decisions.
  • Collaborate cross-functionally with Software Engineers, Data Scientists, Product Managers, and the ML Platform team to productionise and monitor ML solutions.

About You


  • Proven experience building and shipping ML systems in production at scale, ideally in consumer-facing product environments at a technology company.
  • Demonstrated track record taking LLM-based systems to production, including prompt/model iteration, evaluation, guardrails, observability, and cost management.
  • Hands-on experience fine-tuning and serving open-weight models (e.g. LoRA/QLoRA, SFT, preference optimisation), including building training data and managing production serving.
  • Deep expertise in NLP or recommendation systems, with models that have moved a business metric.
  • Strong engineering fundamentals: mastery of Python and SQL, clean code practices, production experience with a deep learning framework (PyTorch, TensorFlow, JAX, or Triton), and experience with modern ML tooling and cloud infrastructure (AWS, SageMaker, Airflow, Docker).
  • Strong product sense and proactive ownership, with the ability to turn ambiguous problems into measurable ML solutions and drive them from discovery to production impact.

Responsibilities
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