Forward Deployed Engineer (Solutions Engineer) - Philippine-based Candidate at eFLEXervices, Inc.

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

JavaScript, HTTP, Caching, CDN, DNS, Browser rendering, Shopify, Liquid, Hydrogen, Headless commerce, Debugging, Technical communication, Cloudflare Workers, A/B testing, Performance optimization, GitHub

Industry

Outsourcing/Offshoring

Description

What you'll do Write, review, and debug transform scripts that modify storefront responses at the edge, ensuring correctness across device types, locales, and customer groups Actively monitor customer trials and react to issues or anomalies fast, whether that’s a code change, or an internal escalation — speed of solution is key Use browser DevTools, Honeycomb, and Nostra's internal APIs to diagnose caching anomalies, TTFB regressions, and personalization conflicts in production environments Own the technical relationship with a portfolio of merchant accounts — acting as the primary engineering point of contact for escalations Build internal tooling, documentation, and playbooks that scale the team's ability to onboard and support customers faster Surface product feedback from the field — you'll have more first-hand exposure to real-world edge cases than anyone else in the company, and your input will directly shape the roadmap What we're looking for 2–5 years of experience in a technical customer-facing, or engineering role (solutions engineering, forward deployed engineering, full stack engineer, or similar) Proficiency in JavaScript — you're comfortable reading, writing, and debugging JS in a browser context without hand-holding Solid understanding of how the web works: HTTP, caching headers, CDNs, DNS, and browser rendering Experience with Shopify storefronts (Liquid, Hydrogen, or headless) is a strong plus; familiarity with SFCC or other enterprise platforms is a bonus Comfort working in production environments under pressure — you know how to isolate a problem, form a hypothesis, and verify it without breaking things Strong written and verbal communication — you can explain a cache invalidation strategy to a merchant's VP of Engineering and their Head of eCommerce in the same conversation Nice to have Experience with Cloudflare Workers, CDN configuration, or edge compute platforms Familiarity with A/B testing frameworks and experimentation tooling Background in ecommerce performance optimization (Core Web Vitals, LCP, TTFB) Experience working across GitHub repos in a collaborative eng environment

Responsibilities

You will manage technical relationships with merchants, debug storefront responses at the edge, and resolve production issues. Additionally, you will build internal tooling and documentation while providing product feedback to shape the company roadmap.