Forward Deployed Engineer at Wonderful

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Engineering, System Design, AI Agents, Automation, Conversational Systems, Data Flows, Technical Problem-solving, Customer-facing, Solutions Engineering, Production Systems, System Integration, Software Design

Industry

technology;Information and Internet

Description

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context. Role Overview As a Forward Deployed Engineer (FDE) at Wonderful, you’ll solve high-impact, real-world problems alongside enterprise customers and own work from first principles through production outcomes. You’ll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. You’ll own projects end-to-end from problem definition and system design to launch and iteration - and be accountable for real business impact. This is a hands on-generalist role for engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations. What You’ll Do Partner with customers to understand operational challenges and success criteria Translate open-ended problems into clear technical designs and implementations Build AI agents that integrate with customer systems and perform real tasks Own deployments, including reliability, performance, and continuous improvement Test with real data, measure outcomes, and iterate based on results Collaborate with Product & Engineering to ship high-quality solutions Contribute to tools, documentation, and best practices that scale customer delivery What We’re Looking For 5+ years of experience in software engineering or technical problem-solving roles Strong fundamentals in software design, system thinking Experience working across systems, integrations, and data flows Comfort working directly with customers and owning ambiguous problems Clear communication skills and a strong ownership mindset Curiosity and interest in building AI-powered systems that work in practice Nice to Have Experience in forward-deployed, solutions engineering, or customer-facing roles Exposure to AI agents, automation, or conversational systems Experience operating and improving production systems

Responsibilities

You will partner with enterprise customers to design, deploy, and iterate on AI-driven solutions that solve complex operational challenges. You will own the end-to-end lifecycle of these agents, ensuring they integrate seamlessly with customer systems and deliver measurable business impact.