Forward Deployment Engineer (Developer Success) at Firecrawl

, , -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

250000.0

Posted On

14 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Engineering, APIs, Systems, Debugging, Customer Interaction, Problem Solving, Data Pipelines, Web Crawling, Scraping, Data Extraction, Solutions Engineering, Technical Delivery, Collaboration, Product Improvement, Technical Communication, Agile Methodologies

Industry

Description

Forward Deployment Engineer Salary Range: $150,000–$250,000/year (Range shown is for U.S.-based employees. Compensation outside the U.S. is adjusted fairly based on your country’s cost of living. You can explore how we calculate this here: https://www.firecrawl.dev/careers/compensation.) Equity Range: Up to 0.10% Location: San Francisco, CA (Hybrid) OR Remote Job Type: Full-Time (SF) OR Contract (Remote) Experience: 3+ years Visa: US Citizenship/Visa required for SF; N/A for Remote About Firecrawl Firecrawl is the easiest way to extract data from the web. Developers use us to reliably convert URLs into LLM-ready markdown or structured data with a single API call. In just a year, we’ve hit millions in ARR and 70k+ GitHub stars by building the fastest way for developers to get LLM-ready data. Previously, we built Mendable, one of the first commercially available “chat with your data” applications. We sold to companies like MongoDB, Coinbase, Snapchat, and more. To do this, we spent a surprising amount of time building reliable infrastructure for getting clean data from the web. When we started to see our founding friends rebuilding the same thing, we thought we might be on to something. Why Firecrawl Customer impact, immediately — Your work directly unblocks customers and drives revenue Technical ownership — Own real-world deployments and customer-facing integrations High velocity — Fast iteration, fast feedback, fast shipping Founder access — Work directly with founders and core engineers Small team, big ambition — Influence how our product is used at scale About the Role We’re looking for a Forward Deployment Engineer who thrives at the intersection of engineering, product, and customers. You’ll work directly with users to deploy Firecrawl in real-world environments, unblock integrations, and turn customer needs into repeatable solutions and product improvements. This is a highly hands-on, customer-facing engineering role — ideal for someone who likes solving complex problems live and shipping pragmatic solutions fast. What You’ll Do Work directly with customers to deploy, customize, and troubleshoot Firecrawl in production environments Own technical delivery for priority accounts, from first integration through ongoing optimization Debug complex real-world issues involving APIs, crawling, data pipelines, and infra constraints Build reusable solutions, templates, and playbooks based on customer needs Translate customer feedback into clear product and engineering insights Collaborate closely with core engineers to improve reliability, performance, and usability Help define best practices for how Firecrawl is implemented at scale Who You Are Strong software engineer with solid fundamentals (APIs, systems, debugging) Comfortable working directly with customers and explaining technical concepts clearly Calm and effective in ambiguous, fast-moving situations Biased toward action — you unblock first, optimize later Enjoys shipping pragmatic solutions over perfect abstractions Comfortable working quickly in a small, high-trust team Bonus Points Experience in solutions engineering, devrel, SRE, or customer-facing infra roles Familiarity with web crawling, scraping, proxies, or data extraction systems Startup experience or ex-founder Shipped systems used by real customers at scale What It Means to Join Firecrawl High Leverage — Your work directly impacts customer success and company growth Autonomy — Own your domain; we care about outcomes, not hours Remote-First Culture — Work from anywhere, with access to our SF HQ Growth Opportunity — Early equity and a role that scales with the company Creative Freedom — If you find a better way to do things, we’ll run with it Benefits & Perks Available to all employees Salary that makes sense — $150,000-250,000/year OTE (U.S.-based), based on impact, not tenure Own a piece — Up to 0.10% equity in what you're helping build Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge Parental leave — 12 weeks fully paid, for moms and dads Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human Learning & Development - Expense up to $150/year toward anything that helps you grow professionally Team offsites — A change of scenery, minus the trust falls Sabbatical — 3 paid months off after 4 years, do something fun and new Available to US-based full-time employees Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids) — no weird loopholes, just care that works Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance — coverage for life's curveballs Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind Doctegrity telehealth — Talk to a doctor from your couch 401(k) plan — Retirement might be a ways off, but future-you will thank you Pre-tax benefits — Access to FSAs and commuter benefits (US-only) to help your wallet out a bit Pet insurance — Because fur babies are family too Available to SF-based employees SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy E-Bike transportation — A loaner electric bike to get you around the city, on us Interview Process Application Review — Resume + quick note on why you’re excited Technical + Customer Scenario Interview (~45 min) — Real-world problem solving Interview with Founders (~30 min) — Culture, ownership, and vision Paid Work Trial (1–2 weeks) — Work on something real with us Decision — We move fast If you enjoy solving real customer problems and shipping impactful solutions, you’ll thrive here. 👉 Apply now and let’s talk.

Responsibilities

The Forward Deployment Engineer will work directly with customers to deploy and troubleshoot Firecrawl in production environments. They will also own technical delivery for priority accounts and translate customer feedback into product improvements.