Forwarding Coordinator - 12 month fixed term contract at The Wonderful Company

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cargowise, Import/Export Coordination, Customs Clearance, Freight Booking, Logistics Management, Microsoft Excel, Stakeholder Management, Time Management, Data Entry, Invoicing, Sea Freight, Air Freight, Warehousing, Trucking, Dangerous Goods Coordination, Communication Skills

Industry

Food and Beverage Manufacturing

Description

Company Description 12-month contract starting asap! Work with a team dedicated to success Neptune Pacific is undergoing an exciting phase of transformation and growth. Established in 2020 through the acquisition of Pacific Direct Line, the business brought together two of the South Pacific’s leading shipping and logistics providers to deliver fully integrated supply chain solutions across the region. Today, Neptune Pacific continues to strengthen its network and capabilities across the Pacific and beyond. The company is part of The Wonderful Company, headquartered in Los Angeles, California. The Wonderful Company’s portfolio includes globally recognised brands such as FIJI Water, JUSTIN Vineyards & Winery, Landmark Vineyards, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra. Job Description We're currently looking for a Forwarding Coordinator on a 12 month fixed term contract to play a pivotal role in orchestrating supply chain solutions and delivering top-notch customer service. This position is your gateway to being at the heart of NPDL's operations, ensuring the efficient handling of import and export landside services, complete with customs clearances and transportation solutions for our valued shippers and importers. In this multifaceted role, you'll be the backbone of our import and export operational services, overseeing data entry, invoicing, and cartage, all while nurturing enduring customer and supplier relationships. Your responsibilities will encompass the coordination of sea and airfreight, warehousing, trucking, and more, all while extending support to third-party providers in facilitating Customs clearances for import, export, and trans-shipment. Join a vibrant team and be a driving force behind our world-class service delivery! Here’s some of what you’ll do: Manage import/export, sea and air freight bookings in Cargowise Take ownership of the end-to-end coordination of export FAK & FCL containers and LCL consignments Efficiently process invoices from agents and suppliers Navigate and comply with legislative requirements related to export cargo Demonstrate a commitment to on-time file completion Coordinate the movement of inbound cargo and arranging the cartage and customs export clearances Coordinate DG cargo, check compatibility and liaise with the DG helpdesk for final approval Advise shippers/exporters of voyage details and ensure shippers are aware of receival window, cut off dates and receiving depot Ensure the whereabouts of all cargo booked and received is known on cut-off date, chasing outstanding cargo where required Liaise packing timetable with packing depot and ensure that loads are maximised, as well as coordinate empty container delivery to packing depot Ensure all LCL cargo is customs cleared prior to packing of containers Coordinate full pick up from depot to receiving port Process manifests and send out relevant documents, actioning manifest corrections where required Liaise with the finance team on any outstanding freight payments Answer emails and phone calls from clients and ensure prompt responses are given Ensure all requests to suppliers are submitted with a purchase order reference Other duties as required This is a role where you will develop and maintain collaborative partnerships with internal and external stakeholders, as well as contribute to the continuous improvement of our systems and processes. Qualifications You are a collaborative team player with a very high attention to detail and focus on accuracy. With the ability to operate within a cohesive team environment, you are someone who will not only be willing to learn, but flexible and adaptable to new challenges. Here’s what you’ll bring to the table: Ideally 3 to 5 years of experience in shipping/freight in a similar position Proficiency in the use of the Cargowise system would be an advantage Previous experience in a logistics-based role would be preferred Ability to liaise with a wide range of stakeholders, including clients, suppliers, shipping and transport companies Exceptional communication skills, with proficiency in the use of Microsoft Excel Ability to work under pressure and make sound decisions in fast-paced environment A demonstrated adaptability to work to changing deadlines, using effective time management and planning skills Training will be provided for someone with a “can do” attitude, a strong work ethic and an appetite for success. This is a fixed-term position based in Auckland. All applicants must have the right to live and work in New Zealand at the time of applying. The successful candidate may be subject to undergo a Police Check and/or Pre-Employment Drug Test. Additional Information Our Neptune Pacific Contribution: Competitive salary Opportunity for development and internal mobility Wonderful Neighbor - Staff spend a day in the community helping with various projects Company focused on wellness and health If you are someone who has excellent time management skills who wants to grow your career in the shipping industry, then this could be the role for you! #LI-KM1 EEO is the law - click here for more information

Responsibilities

Coordinate end-to-end import and export landside services, including sea and air freight bookings, customs clearances, and transportation solutions. Manage data entry, invoicing, and stakeholder relationships to ensure efficient supply chain operations.