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FOS at Digitide Solutions Limited

Lucknow, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Empathy, Negotiation, Debt Collection, Customer Service, Interpersonal Skills, CRM Tools, Microsoft Office, Time Management, Problem Solving, Resilience

Industry

IT Services and IT Consulting

Description

As an FOS representative, you will be the first point of contact for customers with outstanding debts. Your primary objective is to establish positive relationships, understand their financial situations, and negotiate repayment plans that align with their capabilities. This role requires excellent communication skills, empathy, and the ability to navigate sensitive conversations while maintaining a professional demeanor.

Responsibilities

Act as the first point of contact for customers with outstanding debts to negotiate repayment plans. Establish positive relationships and provide tailored financial solutions while maintaining professionalism.