Foster Program Coordinator at Animal Friends Alliance

Fort Collins, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

18.65

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Animal Handling, Customer Service, Communication, Training, Scheduling, Record Keeping, Collaboration, Euthanasia, Compliance, Quality Control, Organization, Interpersonal Skills, Emotional Intelligence, Detail-Oriented, Prioritization, Stress Management

Industry

Veterinary Services

Description

Description Full-Time, Monday - Friday Required: 1 year of animal handling skills Required: 1 year of customer service skills $18.65/hour Benefits: Medical, Dental, Vision, SIMPLE IRA, First Stop Health, Paid Holidays General The Foster Program Coordinator works under the direction of the Foster & Transfer Program Manager to manage the foster program within Animal Friends Alliance. Duties include keeping accurate and up to date files for all foster homes, ensuring timely communication with fosters via email and phone, and conducting extended foster training. The Foster Program Coordinator is responsible for ensuring both the people and animals in the foster program have a good experience and their needs are met. The Foster Program Coordinator is responsible for managing foster medical and surgery schedules and scheduling foster appointments. Major Duties and Responsibilities: Trains and retains foster homes. Provides education and training opportunities for foster homes. Shares responsibility of being on-call for foster emergencies with the foster team, is an active member of the on-call rotation. Shares responsibility of managing the foster phone line with the foster team. Assists with intake exams when necessary Handles animals and makes determinations regarding their disposition. Cleans kennels, feeds animals and performs related housekeeping duties within the foster office Collaborates with the Foster and Transfer Program Manager and Foster Intake Coordinator in regards to animals needing foster placement. Performs euthanasia under the direction of a veterinarian. Ensures foster homes and foster & transfer office remain PACFA compliant at all times. Attends annual volunteer appreciation events. Tracks foster retention and checks in regularly with foster families via surveys and other forms of communication Performs regular quality control checks on foster program Takes the lead in foster appreciation including ensuring thank yous are sent Compiles weekly mobile adoptions list Other Duties: Completes appropriate cleaning for disease control in foster & transfer office as well as personal workspace. Keeps foster & transfer office stocked and organized at all times. Attends quarterly department meetings as assigned, presents at weekly rounds and one-on-one meetings with direct supervisor. Attends quarterly staff meetings with the full Animal Friends Alliance team. Organization Wide Duties: Treats animals humanely, with compassion and concern, both on and off the job, and conveys these values to others, in word and action. Represents Animal Friends Alliance in a professional and courteous manner at all times. Provides quality service to customers, volunteers, and staff, recognizing their individual contributions to Animal Friends Alliance. Monitors, supports, motivates and champions volunteers and their work. Solicits monetary and in-kind donations by raising awareness of the organization's work, goals, and financial needs. Follows all safety rules to ensure a safe work environment at all times. Takes immediate action to address any safety concerns or noncompliance issues that could put an animal, employee, volunteer, visitor, or the organization at risk. Learns basic duties of other departments, and supports other departments and staff. Monitors, supports, motivates and accredits volunteers and their work. Understands and operates by Animal Friends Alliance’s core values. Regular and timely presence onsite. Work Environment: Work performed in an animal shelter and office setting Potential for exposure to zoonotic diseases and cleaning chemicals Unusual Demands: Work is subject to frequent interruptions. Employee is subject to work weekends, holidays and beyond the normal scheduled hours of work. Requirements Education/Experience: Education Required: High School diploma or equivalent. Preferred: College diploma. Experience: Required: One year working with dogs & cats as a volunteer or professional. Preferred: Two years working with dogs & cats in a medical and care capacity. Miscellaneous Valid Driver’s License: Required Sincere interest in Animal Friends Alliance’s mission & vision Knowledge: Knowledge of animal breed, behavior, handling and care. Basic technical procedures used in giving subcutaneous injections and medicating animals. Knowledge of shelter software is a plus. Knowledge of cat and dog breeds, behavior, handling and care. Knowledge of Google Suite, including Gmail and Google Drive. Skills: Effective verbal and interpersonal skills for in-person, written and telephone communication, for interaction with the public and colleagues. Excellent organizational skills. Strong customer service skills. Strong animal handling skills. High level of professionalism. Emotional intelligence, work ethics and integrity. Basic computer skills. Detail-oriented. Abilities: Able to direct a variety of volunteers. Able to work with animals. Able to properly administer vaccinations, medications, treatments and perform health exams. Able to prioritize duties and perform multiple tasks. Able to work with disinfectants and cleaning supplies. Able to work in a high-stress, fast-paced environment. Able to learn, retain and communicate a wide variety of information. Able to work autonomously. Able to plan, schedule and organize multiple priorities and a high volume of work. Physical, Sensory and Mental Requirements Physical Frequent Sit, stand, walk, bend, squat, kneel, crawl, reach above head, and push/pull objects. Lift and carry up to 50 pounds unassisted, and over 50 pounds with assistance. Exposure to hazards: Biologic, chemical, noise, and sharp instruments. Exposure to marked changes in temperature. Potential for exposure to zoonotic diseases and cleaning chemicals Potential for exposure to dangerous and fractious animals Potential exposure to high noise levels when in the kennel area or when around animals Potential for animal bites and scratches while handling animals. Occasional Write legibly Use microwave Operate standard pedals in a company vehicle Climb Sensory Requirements: Required Can hear normal tones Can hear soft tones Eyesight - Normal/corrected to 20/40 Eyesight - Close eye work Eyesight - Color recognition Important Can distinguish smells Can distinguish temperatures by touch/proximity Not applicable Can distinguish tastes Mental Requirements: Required Ability to read, speak and write English Ability to control emotions Ability to cultivate and project a positive attitude in the work setting, and when representing Animal Friends Alliance in public. Ability to work with controlled substances Ability to handle stress Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Responsibilities

The Foster Program Coordinator manages the foster program by maintaining accurate files, ensuring timely communication with fosters, and conducting training sessions. This role is also responsible for managing foster medical and surgery schedules and ensuring a positive experience for both people and animals in the program.