Foundation Medical Partners - Patient Service Representative - Merrimack Pe at SolutionHealth

Merrimack, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reception Tasks, Clinic Policies, Appointment Scheduling, Patient Check-in, Patient Check-out, Communication, Documentation Management

Industry

Hospitals and Health Care

Description

Come work at the best place to give and receive care! Job Description: Who We Are: Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. Family Practice of Merrimack is a patient-centric practice catering to improving the health of individuals and families in the communities served. We take pride in the medical care we provide with emphasis on treating each patient with what we feel is a partnered approach working with the patient to take care of their healthcare needs together. We are a team of committed professionals catering to making excellent patient care our top priority. We function extremely well as a team, focused on respect and partnership in assisting one another through the day-to-day. Our team is highly motivated, and we seek the same when recruiting for any open positions. We enjoy coming to work as we love the work we do and the satisfaction we receive from our patient surveys. We have fun because we choose to make it a great place to work surrounding ourselves with positivity and a sense that we can accomplish great things by working together. About the Job: Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. What You’ll Do: Greets patients. Answer telephone calls and provide general information. Check-in and check-out patients. Schedule appointments and enter and track referrals. Scan and index documentation. Who You Are: High School diploma or equivalent experience required. A minimum of one year of experience in a customer service position preferred. Knowledge of reception tasks, clinic policies/procedures, and paperwork. Why You’ll Love Us: Flexible day shift hours, no weekends! Health, dental, prescription, and vision coverage for full-time & part-time employees Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan Education & Paid training courses for continued career progression & more! Work Shift: Days, M-F SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law. SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve. Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region. We start with committing to do the right thing, for each patient, always.

Responsibilities

The Patient Service Representative is responsible for greeting patients, answering incoming calls, and providing general information. Additional duties include scheduling appointments, entering and tracking referrals, and managing documentation.