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Founder's Office at Flexiple

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Engagement, Billing, Contracts, Renewals, Self-Starter, Problem-Solver

Industry

IT Services and IT Consulting

Description

About Flexiple Flexiple is the only hiring solution companies need to discover, evaluate, and hire dream developers & designers. Our invite-only talent network, handcrafted assessments, and a search engine powered by 30+ data points make us a must-have for every company. With over 600,000 monthly visitors, a talent network of 45,000 professionals worldwide, and $7.5M+ in freelancer payouts, we’ve helped 240+ companies scale with top talent. We are now on an ambitious journey to scale to $50M revenue by 2026, and we’re looking for a driven Customer Success Manager to own client relationships, retention, and growth. What You’ll Do Client Ownership: Build and manage end-to-end client relationships—onboarding, retention, conflict resolution, and satisfaction. Revenue & Contracts: Manage invoicing, collections, contract renewals, and expansions, ensuring smooth revenue operations. Account Growth: Identify upsell opportunities, secure referrals, and communicate Flexiple’s value to stakeholders. Talent & Engagement: Work closely with internal teams to manage talent experience and client perception. Who You Are Education/Background: B.Tech or strong technical understanding; experience in .ai/.io domains preferred. Location: Presently in Bengaluru Experience: 2–4 years in Customer Success, Account Management, or client-facing roles in services/tech. Skills: Commercial acumen: client engagement, billing, contracts, renewals. Self-starter: ability to create structured processes from scratch. Problem-solver: handles conflicts and escalations effectively. Why Join Us Work directly with founders and leadership. High-impact role shaping client success and revenue. Flat, collaborative culture with accelerated learning. Comprehensive corporate benefits. Chief Happiness Officer: Rocket 🐾 keeps energy high and stress low.

Responsibilities

Build and manage end-to-end client relationships, ensuring onboarding, retention, and satisfaction. Manage invoicing, collections, contract renewals, and expansions to ensure smooth revenue operations.