To our tight team of around 50 people based in Stockholm, Crete and the UK, we're now looking for an ambitious and versatile customer support specialist to become the very first member of our UK customer operations team.

This is a founding role. You won't be joining an established support desk — you'll be building it. But you won't be doing it alone. You'll have the support and experience of our well-established Customer Service team in Sweden and the rest of your colleagues in the UK, while having the freedom to shape what works best for our UK customers and market.

You have the opportunity to set the tone for what customer support looks like in the UK, and to build the processes, templates and judgement calls that a future UK team will inherit and grow from. We want you to be AI-first from day one — comfortable using AI tools to draft and triage responses, speed up manual reviews, and build your own lightweight automations, rather than doing everything by hand.

We believe that you're a self-motivated, versatile people-person who's a real doer, and you're likely keen on learning new things — because in this role, you'll genuinely need to learn a bit of everything. As an ambitious individual, we think you'll appreciate the opportunity to grow alongside the rest of the team, the business, and within your own remit. You enjoy talking to customers and you'll look to create sustainable processes across service, collections and onboarding to serve them effectively.

• Likewise, a solution-oriented mindset with a proactive approach is a must. You're calm under pressure and can make others listen, but also have that approach that makes the customer feel relaxed enough to talk to you. You're also not afraid of using new digital tools.

To our tight team of around 50 people based in Stockholm, Crete and the UK, we're now looking for an ambitious and versatile customer support specialist to become the very first member of our UK customer operations team.

This is a founding role. You won't be joining an established support desk — you'll be building it. But you won't be doing it alone. You'll have the support and experience of our well-established Customer Service team in Sweden and the rest of your colleagues in the UK, while having the freedom to shape what works best for our UK customers and market.

You have the opportunity to set the tone for what customer support looks like in the UK, and to build the processes, templates and judgement calls that a future UK team will inherit and grow from. We want you to be AI-first from day one — comfortable using AI tools to draft and triage responses, speed up manual reviews, and build your own lightweight automations, rather than doing everything by hand.

We believe that you're a self-motivated, versatile people-person who's a real doer, and you're likely keen on learning new things — because in this role, you'll genuinely need to learn a bit of everything. As an ambitious individual, we think you'll appreciate the opportunity to grow alongside the rest of the team, the business, and within your own remit. You enjoy talking to customers and you'll look to create sustainable processes across service, collections and onboarding to serve them effectively.

• Likewise, a solution-oriented mindset with a proactive approach is a must. You're calm under pressure and can make others listen, but also have that approach that makes the customer feel relaxed enough to talk to you. You're also not afraid of using new digital tools.