Founding General Manager (FIDI) at The Athletic Clubs

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Studio Management, Team Building, Community Development, Organizational Skills, Tactical Skills, Pressure Management, People Management, Fitness Knowledge, CPR Certification, First Aid Certification, AED Certification, Customer Engagement, Operational Excellence, Member Experience, KPI Tracking

Industry

Wellness and Fitness Services

Description

Overview: The Founding General Manager (GM) will play a pivotal role in launching and leading our new location, FIDI. You’re not just opening doors; you’re setting the tone, building the team, and crafting a new community. This role demands a proactive, hands-on leader who can thrive through change and momentum. You’ll own everything from pre-opening activations to post-launch performance, with the opportunity to shape what this location becomes. Responsibilities: Pre-Opening Phase: Partner with NSO and Sales to lead presale activations, local outreach, and Run Club or outdoor event execution Hire, onboard, and train Coaches and Community Managers with support from T&D and Operations Drive local lead engagement and support early conversions in partnership with Sales Ensure operational readiness across staffing, scheduling, software systems, inventory, uniforms, and facility set-up Embody and represent the brand in the local community, from events to early touch points with members Post-Opening Phase: Own and optimize all studio operations, from financials and labor management to cleanliness and member experience Lead, develop, and manage the studio team — creating a culture of accountability, excellence, and fun Deliver an average of 15 classes per week Maintain a consistent and visible in-studio presence to support team culture, member engagement, and operational excellence. Participation in team workouts. Track KPIs weekly and make tactical decisions to support retention, referrals, and revenue Foster a thriving member community by ensuring high engagement, consistent programming delivery, and an elevated in-studio experience Key Performance Indicators (KPIs): Pre-Opening: Pre-Sale Lead Engagement Rate Community Event Execution Score Hiring Completion Rate for Coaches & CMs Launch Readiness Score Staff Onboarding Completion GM Conversion Contribution (tracked separately from Sales) Soft Opening Execution Score Post-Opening: Studio Revenue Labor % to Revenue (Coaches) Squad Utilization Rate Midday Revenue vs. Target Referral Conversion Count Member Count New Member Onboarding Completion Rate Studio Audit Score Staff Retention (Coach & CM) Who You Are: A natural leader with experience in studio management, team building, and community development Passionate about our brand and confident leading teams in high-growth, high-energy environments Organized, tactical, and great under pressure Skilled at reading the room, managing people, and juggling multiple priorities 2+ years of leadership or studio operations experience in a fitness, hospitality, or high-growth service environment CPR, First Aid & AED certified (or willing to obtain) Willingness to work non-traditional hours including mornings, evenings, and weekends Ability to lift and carry at least 30 lbs; capable of standing for long periods and moving freely within the space NASM CPT (or equivalent) 4 weeks of PTO/year with immediate accrual 40 hours paid sick time 401k Health insurance

Responsibilities

The Founding General Manager will lead the launch and ongoing operations of the new FIDI location, focusing on team building and community engagement. Responsibilities include overseeing pre-opening activities, managing studio operations, and fostering a positive member experience post-launch.