FP Movement Key Holder at Free People

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Brand Ambassador, Sales Driving, Customer Experience, Team Leadership, Decision-Making, Multitasking, Product Knowledge, Visual Standards, Inventory Accuracy, Policy Adherence, Communication, Problem-Solving, Team Development, Omni-Channel Orders, Safety Standards

Industry

Retail Apparel and Fashion

Description

Location This position is located at 15900 LA Cantrea Pkwy, San Antonio, Texas, 78256 United States Role Summary A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. This includes driving sales, building awareness of key metrics, and contributing to the development of others. Role Responsibilities Brand Experience Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective Leadership + Team Management Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram Visual + Business Operations Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement’s visual and display standards; ensures omni-channel orders are processed timely and accurately Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication + Relationships Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression Role Qualifications Passion for FP Movement and/or connection to the local fitness community Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the brand The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from USD $15.00/Hr. Free People Movement Wage Transparency To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.

Responsibilities

This role involves collaborating with management to supervise store operations, acting as a brand ambassador, and driving sales while fostering an engaging environment for customers and the team. Responsibilities include leading customer interactions, supporting event execution, and ensuring adherence to visual and operational standards.