Fragrance Manager - Birmingham at Sephora
Birmingham, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

30 Sep, 25

Salary

0.0

Posted On

01 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Training, Sales Acumen, Customer Engagement, Operational Efficiency, Communication Skills, Customer Experience, Learning, Customer Service, Technology, Coaching, Leadership

Industry

Marketing/Advertising/Sales

Description

Location: Bullring Shopping Centre, Birmingham
Type of contract: Permanent, Full Time 40h
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

SKILLS

  • Proven experience in a leadership or management role within the beauty or retail industry, with a focus on fragrance.
  • In-depth knowledge of fragrance products, ingredients, brands, and trends, with a passion for educating others about fragrance.
  • Exceptional customer service and communication skills, with a strong ability to build relationships, provide tailored beauty experiences, and lead and inspire a diverse team.
  • Strong sales acumen, with a demonstrated ability to drive performance and meet sales targets.
  • Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Knowledge and experience in handling employee relations (ER) issues, such as lateness, performance concerns, and disciplinary processes.
  • Comfortable using technology in-store to enhance customer service and operational efficiency, including tools for inventory management, sales tracking, and customer engagement.
  • Flexibility to work evenings, weekends, and holiday seasons as required.

NOTE: THIS JOB DESCRIPTION IS A GENERAL OVERVIEW AND MAY BE SUBJECT TO CHANGE OR MODIFICATION BASED ON THE SPECIFIC NEEDS AND REQUIREMENTS OF THE SEPHORA STORE.

Here, you will find:

  • Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
  • Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
  • Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference

Join us and belong to something beautiful.

Responsibilities

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