Franchise Business Coach - i9 Sports at SafeSplashSwimLabs CDA

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Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

70000.0

Posted On

07 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Franchise Coaching, Relationship Management, Business Evaluation, Data Analysis, Unit Economics, Strategic Planning, Cross-Functional Alignment, Operational Process Improvement, CRM Documentation, Influencing Without Authority, Performance Benchmarking, Project Management

Industry

Wellness and Fitness Services

Description

About Us Youth Enrichment Brands (YEB) is the nation's leading youth activities platform, serving over 1 million kids each year through camps, classes, leagues, and lessons. Our family of brands — including i9 Sports, School of Rock, Safesplash Swim Schools, and US Sports Camps (the official provider of Nike Camps) — share a single mission: to help as many kids as possible discover and develop their passion while building critical skills for life. i9 Sports, the nation's largest multi-sport youth league provider, operates in communities across the country with over 5 million registrations. We deliver age-appropriate, fun, and convenient programming rooted in our mission to help kids succeed in life through sports. The Role The Franchise Business Coach (FBC) is a relationship-first coaching role that partners closely with franchise owners across the U.S. to help them build thriving, sustainable businesses. You'll serve as a trusted advisor across all dimensions of franchise operations — from marketing and financials to staffing and game day execution — while acting as a key connector between Area Developers and the Home Office. This is a hands-on, high-accountability role for someone who loves digging into data, building genuine relationships, and driving measurable results. What You'll Do Franchisee Coaching & Relationship Management * Build strong, trust-based relationships with assigned area developers and maintain consistent communication through regular documented touchpoints * Conduct business evaluations covering operations, sales, and marketing — analyzing performance data, sharing best practices, and following up with clear action items and deadlines * Help franchisees understand their unit economics, benchmark performance, and develop actionable business plans with specific goals Communication & Cross-Functional Alignment * Serve as the bridge between franchisees and the Home Office, facilitating clear, productive communication to resolve challenges and drive growth * Ensure franchisees are engaged with and executing on current brand initiatives Process & Systems Improvement * Collaborate with internal teammates to continuously simplify and improve operational processes and franchisee support tools * Maintain accurate records through quarterly ProfitKeeper audits and CRM documentation of all franchisee interactions * Execute on individual “Rocks” set up in departmental planning sessions each quarter. How We Measure Success * Area developers meeting or exceeding target KPIs and operating "on formula" * Franchisee participation in current brand initiatives. The ability to influence without authority is a key marker of success in coaching. * Consistent, documented contact cadence with assigned area developers * Achievement of personal quarterly and annual goals What We're Looking For * 3+ years of franchise business coaching experience, or 5+ years of relevant franchise industry experience * Strong influencing and relationship-building skills — you can guide without authority * Analytical mindset with the ability to translate data into actionable coaching conversations * Highly organized with exceptional follow-through and execution * A self-starter who takes initiative and rolls up their sleeves * Positive, professional presence that franchisees trust and want to work with Location This is a remote position within the US #yebspo

Responsibilities

The Franchise Business Coach partners with franchise owners to build sustainable businesses through operational, financial, and marketing guidance. They act as the primary liaison between Area Developers and the Home Office to ensure brand initiatives are executed effectively.