POSITION SUMMARY

The Franchise Business Consultant (FBC) serves as the primary support partner for assigned franchise locations, helping owners run more successful, efficient, and customer-focused businesses.
FBCs are expected to be responsive, well-versed in multiple areas of business operations, and proactive in identifying both challenges and opportunities. Their goal is to improve system-wide performance by helping franchisees succeed locally.

WHY THIS ROLE MATTERS

The FBC serves as the link between the franchisor and franchisee, bringing support, structure, and guidance to the day-to-day decisions owners face. This role is central to helping franchise owners feel knowledgeable, confident, and successful, while ensuring system standards and company values are upheld