Franchise Business Partner at Hana Group

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

85000.0

Posted On

27 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Business Focus, Customer Focus, Relationship Building, Financial Acumen, Data Analytics, Planning, Priority Setting, Communication, Quality Control, Interpersonal Skills, Sales Growth, Food Safety, Operations Management, Recruitment, Travel

Industry

Food and Beverage Manufacturing

Description

Company Description About Hana Group Hana Group is a global leader in ready-to-eat Pan-Asian cuisine, bringing fresh, chef-crafted sushi and Asian-inspired dishes to customers through our in-store kiosks and food service operations. With a presence in major grocery retailers across the U.S., we’re committed to delivering high-quality food that’s convenient, delicious, and prepared with care. Our culinary teams operate with a passion for food and a dedication to service that drives every customer interaction. Our Culture At Hana Group, we believe our people are the heart of our success. We’re proud to foster a diverse and inclusive work environment where team members feel empowered, supported, and inspired to grow. Whether you're rolling sushi, managing a kiosk, or supporting operations behind the scenes, your work makes a real impact on the customer experience and the company’s success. We invest in our employees through hands-on training, leadership development, and clear pathways for career advancement. Why Join Us Joining Hana Group means being part of a fast-paced, entrepreneurial company that’s transforming the way people eat. We operate with a focus on food safety, operational excellence, and customer satisfaction, while never losing sight of the people who make it all happen. If you're passionate about food, thrive in dynamic environments, and want to be part of a company that’s growing across the U.S., Hana Group could be the perfect fit for you. Job Description The Franchise Business Partner will be responsible for working directly with Hana Group Franchisees to help them successfully deliver consistent positive sales growth, build positive customer and retailer relationships, and ensure compliance to product quality, food safety, and/or Hana Group program requirements. Key Competencies Attention to detail, Business/Customer Focus and Relationship Building, Financial Acumen and Data Analytics, Planning and Priority Setting, Communication, Quality Control, Interpersonal Skills Duties & Responsibilities Drive LFL/ Comp sales growth with their franchisees through assortments, daily production targets and planning ahead for any calendar events to maximize foot traffic in each retailer Ensure all franchisees are compliant with purchasing expected raw materials from Hana while adhering to the spec guidelines in the production manuals The franchisees are actively engaging with every customer that comes within 10 foot of the sushi display case and driving positive consumer feedback via Medallia As we grow, this position will need to support all grand opening efforts, site assessments, local permit support, competition analysis and anything additional to ensure a flawless opening Continuously fosters great retailer partner relationships with all retailers and ensure any concerns are corrected immediately Assure proper execution of company Food Safety Plan and GPM programs Support Daily, Weekly and/or Monthly Food Safety routine checks that include monitoring of production and SSOP, Pre & Post operation Ongoing education to franchisees on quality procedures, to include sensory evaluation and adherence to product specifications / recipes Support all new franchisee recruitment by engaging franchisees in other retailers This job posting describes the general duties and responsibilities for the position. Other duties not listed may arise. Qualifications 5-7 years of food related experience and/or franchise operations business management; bachelor’s degree is a plus Understanding of food quality control principles, food safety regulations, and food production processes Valid driver’s license; ability to travel to locations in assigned area of responsibility; long distance traveling required, up to 75% domestic travel Strong tech skills; proficient in MS Office Suite, franchise business technology and adaptable to new technologies Proven ability to work independently, manage multiple priorities, and adapt to change in a fast-paced environment Ability to lead in company standards and best practices Additional Information Hana Group, North America is an equal opportunity employer. $75,000 - $85,000 USD Annually Contract Type: Full-time

Responsibilities

The Franchise Business Partner will drive consistent positive sales growth with franchisees by managing assortments, production targets, and calendar events, while ensuring strict compliance with product quality and food safety standards.