This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

ABOUT US

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we’re on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels.
The Club Manager is responsible for overseeing the full operations of a club venue—be it a members’ club, executive lounge, or fitness/recreation facility. This leadership role ensures the delivery of high-quality guest experiences, seamless operations, and adherence to brand standards and financial targets.

CUSTOMER & MEMBER EXPERIENCE

• Ensure high standards of customer service, addressing inquiries, feedback, and complaints promptly
• Build and maintain positive relationships with members, guests, and partners

WHAT WE NEED FROM YOU

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred
• 2-5 years in club management or a similar supervisory role; hospitality or leisure experience a plus
• Strong team building, training, and staff management capabilities
• Budgeting, resource allocation, and financial monitoring proficiency
• Excellent interpersonal, negotiation, and problem-resolution skills
• Skilled at multitasking, event management, and strategic planning
• Fluent in club management software, MS Office, and report systemsCustomer-focused, meticulous, proactive, and adaptable to evening/weekend operations

Please refer the Job description for details