This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

ABOUT US

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we’re on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels.
The Night Manager is responsible for overseeing all hotel operations during the night shift. Acting as the Manager on Duty, this role ensures smooth front office operations, handles guest relations, manages the night audit, and ensures the safety, security, and comfort of all guests and colleagues.

WHAT WE NEED FROM YOU

• Previous experience as a Night Manager or Supervisor in a luxury hotel environment.
• Strong knowledge of front office operations and night audit procedures.
• Excellent communication, leadership, and problem-solving skills.
• Ability to remain calm and professional in high-pressure situations.
• Proficiency in hotel property management systems (Opera or similar).
• Flexibility to work overnight shifts, weekends, and holidays.
• Guest-focused and service-oriented mindset.
• Strong attention to detail and accuracy.
• Leadership and team management.
• Financial and analytical skills.
• Ability to handle emergencies with confidence.

• Oversee and perform the nightly audit process, ensuring all financial transactions are reconciled.
• Prepare end-of-day reports for management, including revenue, occupancy, and room statistics.
• Monitor billing and guest folios to ensure accuracy.