Franchise Hotel - Telephone Operator Agent - Th8 Palm Hotel, Vignette Colle

at  Vignette Collection

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

ABOUT US

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.
We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.
Our hotels are unique in their own right, with their own distinct outlook and story to tell.

WHAT WE NEED FROM YOU

• Previous customer related experience an asset.
• Must possess outstanding guest services skills and sophisticated verbal communication skills.
• Computer literate in Microsoft Windows applications required. Knowledge of Opera Property Management System an asset.
• Strong interpersonal and problem solving abilities.
• Highly organized, responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively with fellow colleagues as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Fluency in English, secondary language preferred.
• Must have the ability to handle a multitude of tasks and Guest requests.

Please refer the Job description for details