JOB DESCRIPTION

JD

SKILLS & COMPETENCIES

• Able to plan, organise self and meet agreed work deadlines.
• Understand, coach others, manage Group compliance/policies.
• Good listener with the ability to advise and support our teams across the business.
• Able to assimilate information quickly and provide considered responses.
• Strong work ethic and adaptable to change.
• Attention to detail and maintains good, accurate quality of work.
• Ability to work to tight deadlines to achieve the business needs.
• Able to react positively to organisational and market changes.
• Good analytical, problem solving and planning skills.
• Able to research a subject and find an appropriate solution.

ROLE & PURPOSE

The SEAT and Cupra Franchise Manager is a senior operational role and will report to the Chief Operating Officer. The Franchise Manager will provide proactive operational support to our teams at all levels across the Franchise and will be an active participant in delivering the strategic agenda and group financial budgets, through daily performance management. The locations covered will be SEAT and Cupra Southampton, Poole and Portsmouth.

RESPONSIBILITIES

• Promote and maintain positive people relations across the Group and adhere to HR guidelines/procedures.
• Consistent brand compliance.
• 100% FCA compliance, as well as all other external bodies that we are partnered with i.e., VOSA.
• Accountable for ensuring Health and Safety is fully adhered to in all business areas and safe working practices are always promoted.
• Ensure we achieve Manufacturer Standards and maintain a strong working and professional relationship.
• Accurate and timely Group reporting.
• Manage and motivate all staff to ensure they are engaged with the business and our Customer needs.
• Ensure Snows values are always promoted.
• The business best interests must come before any individual agendas.
• Ensure the business is always looking smart, tidy, and business like.
• Compliance with all of Snows policies and procedures.